I never had braces as a child, so my oldest getting braces is my first experience. It has been wonderful so far! They always make sure to make her feel extra comfortable before they do any work on her. They make sure any questions we have are answered, and service is always professional and time efficient. Even when they are short staffed, we are still seen quickly. The whole staff is friendly and patient! We are loving our experience so far!
Cassandra Carranza
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August 08, 2024
We called because my brother’s bracket became undone in the process of moving from Mexico to Georgia. They were really rude on the phone and told us they could not help because they weren’t the ones who put the braces on. Instead they suggested we fly back?! Like that is so easy in this economy. Luckily we found someone who said they would gladly resolve this simple issue.
Jamishia “Mishia” Perry
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June 26, 2024
I had a fantastic experience at West GA Orthdontics. The office is incredibly clean and well-maintained, creating a comfortable and welcoming environment. The staff is exceptionally nice and friendly. I highly recommend this office for anyone in need of orthodontic care!
Franchesca Renfroe
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March 15, 2024
Dr. Holman and her staff are really nice. I’ve used her twice for my braces and each time has been pleasant. They won’t break the bank and really work with you to make sure you get the results you need. I would highly recommend them!
The 1 star deduction is unfortunately due to the mismanagement of my last appointment with them. I have to travel 2 hours to my appointment because I’ve moved since getting my braces on. Up until now, when the staff schedules my appointments 10am is the best time (I don’t have to stress about traffic).
They schedule your next appointment automatically after you leave the office. This last one was scheduled for 9am (they have been made aware that early time does not work for me) which is pushing it and may cause me to be late. When I called to get it corrected, I was told I’d have to wait until May, I’m already over the time limit I was supposed to have my braces on and I have other dental work planned for May that require them to be off so that’s not an option. Then it was reiterated that if I’m 10 minutes late the appointment is cancelled, callously, like I chose that time.
To say I’m disappointed is an understatement. I will try my hardest to get there on time, but I wish the considerations that were previously taken when scheduling my appointment was done for this last one.
Glad we’re at the end. I still recommend them- just make sure you make your appointments in office before you leave.
Edd Oliver
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June 25, 2024
I went to West Georgia Orthodontics today. It had been several years since I was there. And right away Crystal greeted me with a smile, like I was in there yesterday. Then there was Sam who was new to me but her interaction with me was awesome.
Then I met Alma, she was very knowledgeable and extremely helpful. Plus she understood all my concerns. ThankU, Alma.
As I was checking out with Priceless Crystal, I couldn't help but feel, good about my consultation. ThankU, all.......
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I never had braces as a child, so my oldest getting braces is my first experience. It has been wonderful so far! They always make sure to make her feel extra comfortable before they do any work on her. They make sure any questions we have are answered, and service is always professional and time efficient. Even when they are short staffed, we are still seen quickly. The whole staff is friendly and patient! We are loving our experience so far!
We called because my brother’s bracket became undone in the process of moving from Mexico to Georgia. They were really rude on the phone and told us they could not help because they weren’t the ones who put the braces on. Instead they suggested we fly back?! Like that is so easy in this economy. Luckily we found someone who said they would gladly resolve this simple issue.
I had a fantastic experience at West GA Orthdontics. The office is incredibly clean and well-maintained, creating a comfortable and welcoming environment. The staff is exceptionally nice and friendly. I highly recommend this office for anyone in need of orthodontic care!
Dr. Holman and her staff are really nice. I’ve used her twice for my braces and each time has been pleasant. They won’t break the bank and really work with you to make sure you get the results you need. I would highly recommend them! The 1 star deduction is unfortunately due to the mismanagement of my last appointment with them. I have to travel 2 hours to my appointment because I’ve moved since getting my braces on. Up until now, when the staff schedules my appointments 10am is the best time (I don’t have to stress about traffic). They schedule your next appointment automatically after you leave the office. This last one was scheduled for 9am (they have been made aware that early time does not work for me) which is pushing it and may cause me to be late. When I called to get it corrected, I was told I’d have to wait until May, I’m already over the time limit I was supposed to have my braces on and I have other dental work planned for May that require them to be off so that’s not an option. Then it was reiterated that if I’m 10 minutes late the appointment is cancelled, callously, like I chose that time. To say I’m disappointed is an understatement. I will try my hardest to get there on time, but I wish the considerations that were previously taken when scheduling my appointment was done for this last one. Glad we’re at the end. I still recommend them- just make sure you make your appointments in office before you leave.
I went to West Georgia Orthodontics today. It had been several years since I was there. And right away Crystal greeted me with a smile, like I was in there yesterday. Then there was Sam who was new to me but her interaction with me was awesome. Then I met Alma, she was very knowledgeable and extremely helpful. Plus she understood all my concerns. ThankU, Alma. As I was checking out with Priceless Crystal, I couldn't help but feel, good about my consultation. ThankU, all.......