I came with my daughter to Smile Design Dentistry to see Dr. Hagen because she was wanting dentures. The staff especially Reina, were pleasant and helpful. Reina answered the many questions we had and took special care fitting my daughters small mouth for an impression. Better yet, Smile told me insurance covered it 100%. Thank you for a positive experience!
Michael Passwater
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July 13, 2024
I don't typically do reviews, but in the interest of helping others make an informed decision to get important dental care, I am sharing my experience that Smile Design Dentistry of Gainesville treated me very well. I had not been to a dentist in a long time and was apprehensive and skeptical about every aspect of the process. They were patient with me, did great work - and only work that was neccrssary, and have earned my trust.
Jennifer Langford
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June 17, 2024
These are the most unprofessional people I have ever dealt with in my life. I went in pleased with my smile and walked out suicidal. I spent $4500 and have a set of dentures that I have not been able to wear at all since I got them. I had to walk around with no teeth in my mouth literally for weeks until I went to affordable dentures where they made me a set of teeth I put them in my mouth the very first time and was very very happy. The ladies at the front desk are rude and the dentist although he was very gentle pulling my teeth was very unprofessional and I am appalled that he was happy with me walking out of there not able to where the set of dentures that they made to not fit my mouth at all. I have been speaking with a few attorneys about possible legal action.
Kayla Knight
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July 14, 2024
Went for my first appointment recently to get established after a couple of years of not going to any dentist. Everything was great! The staff was friendly and accommodating and Dr. Hagen was personable and professional.
Moshe Herzig
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June 27, 2024
I would not send my worst enemy to this dental practice. Two appointments in a row completely wasted my time.
First appointment kept me waiting for 35 minutes past appointment time, then they couldn't see me "because there was a difficult patient". Incredibly unprofessional & incompetent, but ok perhaps a mistake.
2nd appointment was for a cleaning which NO ONE communicated is ONLY an XRAY appointment, and NOT A CLEANING, which is WHAT I SCHEDULED.
Avoid this practice if you want dental services. Great for wasting your time.
Edit: Thanks for your response, I'd sooner pull my teeth out with rusty pliers than trust your incompetent staff for a third time. The negative reviews are accurate, your business is run poorly. Have a phenomenal day.
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6110 NW 1st Pl, Gainesville, FL 32607, USA
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I came with my daughter to Smile Design Dentistry to see Dr. Hagen because she was wanting dentures. The staff especially Reina, were pleasant and helpful. Reina answered the many questions we had and took special care fitting my daughters small mouth for an impression. Better yet, Smile told me insurance covered it 100%. Thank you for a positive experience!
I don't typically do reviews, but in the interest of helping others make an informed decision to get important dental care, I am sharing my experience that Smile Design Dentistry of Gainesville treated me very well. I had not been to a dentist in a long time and was apprehensive and skeptical about every aspect of the process. They were patient with me, did great work - and only work that was neccrssary, and have earned my trust.
These are the most unprofessional people I have ever dealt with in my life. I went in pleased with my smile and walked out suicidal. I spent $4500 and have a set of dentures that I have not been able to wear at all since I got them. I had to walk around with no teeth in my mouth literally for weeks until I went to affordable dentures where they made me a set of teeth I put them in my mouth the very first time and was very very happy. The ladies at the front desk are rude and the dentist although he was very gentle pulling my teeth was very unprofessional and I am appalled that he was happy with me walking out of there not able to where the set of dentures that they made to not fit my mouth at all. I have been speaking with a few attorneys about possible legal action.
Went for my first appointment recently to get established after a couple of years of not going to any dentist. Everything was great! The staff was friendly and accommodating and Dr. Hagen was personable and professional.
I would not send my worst enemy to this dental practice. Two appointments in a row completely wasted my time. First appointment kept me waiting for 35 minutes past appointment time, then they couldn't see me "because there was a difficult patient". Incredibly unprofessional & incompetent, but ok perhaps a mistake. 2nd appointment was for a cleaning which NO ONE communicated is ONLY an XRAY appointment, and NOT A CLEANING, which is WHAT I SCHEDULED. Avoid this practice if you want dental services. Great for wasting your time. Edit: Thanks for your response, I'd sooner pull my teeth out with rusty pliers than trust your incompetent staff for a third time. The negative reviews are accurate, your business is run poorly. Have a phenomenal day.