Excellent customer service. I don't want to sound cliche, but it's service with a smile here and they're very helpful and friendly and Dr Scott is a superb professional.
Shay Sanders
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April 12, 2024
I absolutely love this office! Each time I come in for care, they are always pleasant, prompt, and willing to answer any questions I may have.
Dr. Scott is phenomenal and the star of the show. He answers questions in a way that doesn't make you feel silly and he's always honest about any possible soreness.
Great office!!
Alicia
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March 11, 2024
It is always a pleasure when I come for my monthly office visits to have braces 😬 tighten with my favorite person Jeanette. The staff has always been so pleasant to the patients. Its clean and always smelling fresh. Keep up the great work ladies of Scott’s Orthopedics
Kay
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July 01, 2024
The staff has been fine. Nothing atypical worth mentioning.
I'm offering 3-stars because of the scheduling. Apparently the same exact staff is torn between the two locations; not the two locations having their own staff or splitting the day with Dr. Scott.
All well and fine, it's his practice but this is a scheduling headache. This information should've been transparent from the beginning. I finally found a sweet spot with Mondays, all of a sudden they're in Silver Spring every Monday. It's in simpler terms...highly annoying. The response is always "you can go to our Silver Spring office"... sweetie if Silver Spring was in any way convenient there would be no further conversation about it.
*updating... my comment stands. Didn't need the condescending response. As I stated before, had that been discussed before... and also not all practices follow this "traveling schedule" so that is not common knowledge. I did 2/3 kids here but won't do the 3rd. The parking lot is an increasing nightmare for anyone familiar with the area.
nkiru Amy Echefu
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January 30, 2024
I was terrified about my son getting braces especially since they said he had crowding and needed to extract couple of tooths. We consulted couple of places but settled with Dr Scott because he took his time explaining the process and my son felt comfortable and that alleviated my fears. My son's braces just came off and he's very happy with the whole process. I highly recommend Dr Scott to families looking to go through this process.
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12132 Central Ave, Mitchellville, MD 20721, USA
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Excellent customer service. I don't want to sound cliche, but it's service with a smile here and they're very helpful and friendly and Dr Scott is a superb professional.
I absolutely love this office! Each time I come in for care, they are always pleasant, prompt, and willing to answer any questions I may have. Dr. Scott is phenomenal and the star of the show. He answers questions in a way that doesn't make you feel silly and he's always honest about any possible soreness. Great office!!
It is always a pleasure when I come for my monthly office visits to have braces 😬 tighten with my favorite person Jeanette. The staff has always been so pleasant to the patients. Its clean and always smelling fresh. Keep up the great work ladies of Scott’s Orthopedics
The staff has been fine. Nothing atypical worth mentioning. I'm offering 3-stars because of the scheduling. Apparently the same exact staff is torn between the two locations; not the two locations having their own staff or splitting the day with Dr. Scott. All well and fine, it's his practice but this is a scheduling headache. This information should've been transparent from the beginning. I finally found a sweet spot with Mondays, all of a sudden they're in Silver Spring every Monday. It's in simpler terms...highly annoying. The response is always "you can go to our Silver Spring office"... sweetie if Silver Spring was in any way convenient there would be no further conversation about it. *updating... my comment stands. Didn't need the condescending response. As I stated before, had that been discussed before... and also not all practices follow this "traveling schedule" so that is not common knowledge. I did 2/3 kids here but won't do the 3rd. The parking lot is an increasing nightmare for anyone familiar with the area.
I was terrified about my son getting braces especially since they said he had crowding and needed to extract couple of tooths. We consulted couple of places but settled with Dr Scott because he took his time explaining the process and my son felt comfortable and that alleviated my fears. My son's braces just came off and he's very happy with the whole process. I highly recommend Dr Scott to families looking to go through this process.