The best dental office I’ve ever been to! The staff here were welcoming, pleasant and the service was thorough and complete. I loved the ambiance as well as the fragrant lavender aroma on top of the hot towel at the end.
Saira Iqbal
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June 12, 2024
This used to be one of the best dental clinics in the Philly area. However, I can no longer say this. I was greeted by the most unpleasant person at reception. Somehow they forget that they are not doing me a favor. This is a service. And then my appointment slot was rebooked because I did not confirm it in the text message they sent me. So, if you make an appointment online and don’t show up, you get charged a fee. And now, if you make an appointment online and do show up, they give it to someone else because you did not confirm it via text. It does not mention this anywhere on their website. I will definitely find a new dentist.
marlene chelso
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April 23, 2024
Overall I am pleased with services I’ve received at Rittenhouse Dentists. Hygienist was thorough and Dr. Steffen gave me a comprehensive explanation of the treatment plan. However, upon check out, the front staff, in particular the financial person, was unpleasant and downright rude. Unbeknownst to me, she was on the phone with my Insurance for 15 minutes and could have at least been courteous to say, “I’ll be with you as soon as I can”.
Rebecca Bertrand
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April 03, 2024
Overall professional place and my 5 year old have a great checkup. If I could I would take off a half star because our appointment was 30 minutes delayed, and the staff at the front desk were not the most eager to help. I will keep the 5 stars though because the team that did the dental cleaning, and the Dr. that checked my daughters teeth were great.
Update: I have also had a checkup with Rittenhouse Dentists, and the staff took great care of me, and answered any questions that I had.
Penny Garcia
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July 15, 2024
I transitioned to Rittenhouse Dentist from another dental practice this morning. My first visit was superior in many ways to the service and treatment I was receiving at my old dentist. I highly recommend them.
Our Address
333 E City Ave, Suite IL 41, Bala Cynwyd, PA 19004, USA
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The best dental office I’ve ever been to! The staff here were welcoming, pleasant and the service was thorough and complete. I loved the ambiance as well as the fragrant lavender aroma on top of the hot towel at the end.
This used to be one of the best dental clinics in the Philly area. However, I can no longer say this. I was greeted by the most unpleasant person at reception. Somehow they forget that they are not doing me a favor. This is a service. And then my appointment slot was rebooked because I did not confirm it in the text message they sent me. So, if you make an appointment online and don’t show up, you get charged a fee. And now, if you make an appointment online and do show up, they give it to someone else because you did not confirm it via text. It does not mention this anywhere on their website. I will definitely find a new dentist.
Overall I am pleased with services I’ve received at Rittenhouse Dentists. Hygienist was thorough and Dr. Steffen gave me a comprehensive explanation of the treatment plan. However, upon check out, the front staff, in particular the financial person, was unpleasant and downright rude. Unbeknownst to me, she was on the phone with my Insurance for 15 minutes and could have at least been courteous to say, “I’ll be with you as soon as I can”.
Overall professional place and my 5 year old have a great checkup. If I could I would take off a half star because our appointment was 30 minutes delayed, and the staff at the front desk were not the most eager to help. I will keep the 5 stars though because the team that did the dental cleaning, and the Dr. that checked my daughters teeth were great. Update: I have also had a checkup with Rittenhouse Dentists, and the staff took great care of me, and answered any questions that I had.
I transitioned to Rittenhouse Dentist from another dental practice this morning. My first visit was superior in many ways to the service and treatment I was receiving at my old dentist. I highly recommend them.