The receptionist and aids were absolutely amazing and the sweetest. However, my experience with the dentist was the worst I’ve ever had. I hate writing bad reviews for local businesses but I’m in so much pain from just what I thought would be a cleaning. Apparently I needed a deep cleaning, wasn’t told this, and didn’t get any anesthesia. I have tattoos and piercings and have had biopsies done and this was by far the most painful procedure I’ve had done. I really wish they had given me anesthesia to make this experience better. I didn’t realize but I was actually crying in the chair getting this done. As I’m writing this an hour and a half later I still am spitting blood and have horrible jaw pain with the worst teeth sensitivity I’ve ever had.
Rodrigo Ribeiro
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February 08, 2024
I don't know whether the dentist is good or not, after all how could I, if when I showed up to my appointment the office was closed. After knocking on the door, someone came out and said the dentist had left earlier and that they had left me a message. I received no communication whatsoever. My poor experience had started when I first tried to make the appointment online and received no response, until I had to finally call to make an appointment that ended up in this. I took two hours off of a very busy work day for nothing. Needless to say I'll be looking for a different dentist.
toni m
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August 21, 2023
The Dr is very knowledgeable and does a good job. Today was just a cleaning, but I have had an extraction and it was quick and less pain than I'd anticipated. This dentist is amazing. I highly recommend this practice!!
Ivana Albernas
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March 25, 2020
My schedule is packed each day. I appreciate when businesses recognize the value of time management. Phan Family Dentistry is among the best. I walked in for a short-notice visit due to tooth pain. I was seen promptly and they minimized the paperwork down to the essentials. I was in and out in record time with a referral, a supplemental insurance form they anticipated I'd need (that they pre-filled!), streamlined instructions for next steps, and no hassle with/waiting for insurance paperwork. This team is fantastic. I will be making them my primary dentist.
Effie Upshaw
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June 22, 2018
I have been a patient of Dr. Phan since the beginning when she opened her practice. I find her and her staff to be professional, comfortable, and delightful to work with. Like most "normal" people, I hate going to the dentist for other than teeth cleaning, but Dr. Phan has performed root canals and extraction and has made both bridges and crowns for me. Although some of the procedures made me feel less than joyful when I left the office, they were warranted. They are punctual and efficient, with never a wait period. I feel like Dr. Phan and her staff are family. Even though I live minutes away from her Kingstowne office, I prefer going to the Martha Custis location for the reasons I cited above. I have and would continue to highly recommend Dr. Phan to my friends. On a scale of 1 to 10, with 1 being the lowest, I would give this family dentistry office a 12.
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1225 Martha Custis Dr #C6, Alexandria, VA 22302, USA
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The receptionist and aids were absolutely amazing and the sweetest. However, my experience with the dentist was the worst I’ve ever had. I hate writing bad reviews for local businesses but I’m in so much pain from just what I thought would be a cleaning. Apparently I needed a deep cleaning, wasn’t told this, and didn’t get any anesthesia. I have tattoos and piercings and have had biopsies done and this was by far the most painful procedure I’ve had done. I really wish they had given me anesthesia to make this experience better. I didn’t realize but I was actually crying in the chair getting this done. As I’m writing this an hour and a half later I still am spitting blood and have horrible jaw pain with the worst teeth sensitivity I’ve ever had.
I don't know whether the dentist is good or not, after all how could I, if when I showed up to my appointment the office was closed. After knocking on the door, someone came out and said the dentist had left earlier and that they had left me a message. I received no communication whatsoever. My poor experience had started when I first tried to make the appointment online and received no response, until I had to finally call to make an appointment that ended up in this. I took two hours off of a very busy work day for nothing. Needless to say I'll be looking for a different dentist.
The Dr is very knowledgeable and does a good job. Today was just a cleaning, but I have had an extraction and it was quick and less pain than I'd anticipated. This dentist is amazing. I highly recommend this practice!!
My schedule is packed each day. I appreciate when businesses recognize the value of time management. Phan Family Dentistry is among the best. I walked in for a short-notice visit due to tooth pain. I was seen promptly and they minimized the paperwork down to the essentials. I was in and out in record time with a referral, a supplemental insurance form they anticipated I'd need (that they pre-filled!), streamlined instructions for next steps, and no hassle with/waiting for insurance paperwork. This team is fantastic. I will be making them my primary dentist.
I have been a patient of Dr. Phan since the beginning when she opened her practice. I find her and her staff to be professional, comfortable, and delightful to work with. Like most "normal" people, I hate going to the dentist for other than teeth cleaning, but Dr. Phan has performed root canals and extraction and has made both bridges and crowns for me. Although some of the procedures made me feel less than joyful when I left the office, they were warranted. They are punctual and efficient, with never a wait period. I feel like Dr. Phan and her staff are family. Even though I live minutes away from her Kingstowne office, I prefer going to the Martha Custis location for the reasons I cited above. I have and would continue to highly recommend Dr. Phan to my friends. On a scale of 1 to 10, with 1 being the lowest, I would give this family dentistry office a 12.