Great place, my 3 kids did braces here , Great results 👍 , Thank you .
Kasem’s
Batul
Reda
Mohammad
Nevaerrr
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November 21, 2023
I don’t usually have bad experiences here but this time was a bit off, I go in because I had an appointment and the doctor idk what her name was but I will update this if I find out was not the friendliest, she gave me a very unwelcoming hello and was just overall not the nicest, no goodbye or have a good day she just handed me my retainers back and left. idk why they always have new doctors everytime I come back but the other ones I used to have were GREAT. I won’t be back for my next appointment and if I do I’m willing to drive all the way to the fort myers office because no ma’am.
Ashley Davis
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July 19, 2021
What a waste of a morning! I took time out of work for this appointment that I had to wait 6 weeks for. Let me start out by saying that I have no problem wearing a mask if it is required. I was not told on the phone that a mask would be required and unfortunately I did not have a mask with me. Typically if masks are required they will provide one for you if you do not have one. The woman I spoke with was rude and stated that they did not have a mask for me and that I would not be seen! I was just at the dentist office 3 weeks prior and masks were not required there. I get the policy but this isn't a hospital and you are literally going to be doing an oral exam!. I definetly will not be going back to this place! Should have checked the reviews before hand as they obviously lack in their people skills!
angie trueblood
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September 22, 2021
This is hands down the best orthodontist we have ever been to. They have always been quick and efficient at all appointments. They take the time to talk to you and your child and explain whats happening and why they do certain things. We actually moved to Mississippi in October of last year and continued driving to Lehigh Acres every 6-8 weeks just so we could finish his orthodontist care with them. They helped us and worked with us there in the end because they knew we were making long drives just for the appointments. We LOVE this office and highly recommend them for all your orthodontic care!
Millie M
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November 20, 2020
The women in the front of the office fresh out of high school are rude, unprofessional, & have unnecessary attitudes answering patients questions and concerns. Diane, the accountant is even worse. Not only did they cancel my treatment with agreeance to no further charges (I decided to cancel because I found a better office), but theyre still attempting to charge the card on file which had been said to be removed the same day of cancelation. Tried calling the accountant's number to speak about this charge and from two separate phones both calls went straight to voicemail. Also both doctors suggested I have a tooth removed to fix crowding (a front tooth on the bottom in-between the canines) to make a gap in which they would close, instead of another solution which was gladly found at a private practice office. I would never recommend this office to anyone, especially people who are looking for a sense of security in their smile journey. If you're unsure about what your doctor is telling you, go get a second opinion because chances are you're right. You get what you pay for here and it really shows.
Edit: everything was great, payment plans were wonderful and they really do try to work with customers that cant afford it. Unfortunately things took a turn for the worse when covid hit and they tried speeding up treatment plans. 3 months into treatment & you tell me I have to have an adult tooth removed when I have no wisdom teeth? Thankful I went to another orthodontist, but to each their own.
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Great place, my 3 kids did braces here , Great results 👍 , Thank you . Kasem’s Batul Reda Mohammad
I don’t usually have bad experiences here but this time was a bit off, I go in because I had an appointment and the doctor idk what her name was but I will update this if I find out was not the friendliest, she gave me a very unwelcoming hello and was just overall not the nicest, no goodbye or have a good day she just handed me my retainers back and left. idk why they always have new doctors everytime I come back but the other ones I used to have were GREAT. I won’t be back for my next appointment and if I do I’m willing to drive all the way to the fort myers office because no ma’am.
What a waste of a morning! I took time out of work for this appointment that I had to wait 6 weeks for. Let me start out by saying that I have no problem wearing a mask if it is required. I was not told on the phone that a mask would be required and unfortunately I did not have a mask with me. Typically if masks are required they will provide one for you if you do not have one. The woman I spoke with was rude and stated that they did not have a mask for me and that I would not be seen! I was just at the dentist office 3 weeks prior and masks were not required there. I get the policy but this isn't a hospital and you are literally going to be doing an oral exam!. I definetly will not be going back to this place! Should have checked the reviews before hand as they obviously lack in their people skills!
This is hands down the best orthodontist we have ever been to. They have always been quick and efficient at all appointments. They take the time to talk to you and your child and explain whats happening and why they do certain things. We actually moved to Mississippi in October of last year and continued driving to Lehigh Acres every 6-8 weeks just so we could finish his orthodontist care with them. They helped us and worked with us there in the end because they knew we were making long drives just for the appointments. We LOVE this office and highly recommend them for all your orthodontic care!
The women in the front of the office fresh out of high school are rude, unprofessional, & have unnecessary attitudes answering patients questions and concerns. Diane, the accountant is even worse. Not only did they cancel my treatment with agreeance to no further charges (I decided to cancel because I found a better office), but theyre still attempting to charge the card on file which had been said to be removed the same day of cancelation. Tried calling the accountant's number to speak about this charge and from two separate phones both calls went straight to voicemail. Also both doctors suggested I have a tooth removed to fix crowding (a front tooth on the bottom in-between the canines) to make a gap in which they would close, instead of another solution which was gladly found at a private practice office. I would never recommend this office to anyone, especially people who are looking for a sense of security in their smile journey. If you're unsure about what your doctor is telling you, go get a second opinion because chances are you're right. You get what you pay for here and it really shows. Edit: everything was great, payment plans were wonderful and they really do try to work with customers that cant afford it. Unfortunately things took a turn for the worse when covid hit and they tried speeding up treatment plans. 3 months into treatment & you tell me I have to have an adult tooth removed when I have no wisdom teeth? Thankful I went to another orthodontist, but to each their own.