Dr. Dallum & his staff were so nice to me. The atmosphere is so nice and clean. They have decorations for the holiday. They had a special going on for $99 down payment to get braces. And my monthly payments are great & affordable. You get a $100 gift card for referring friends as well. I’m so excited to start my process.
Uilani Kahaleoumi
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October 31, 2022
People in back are always sweet and quick. The people that work the front are a hit or miss when it comes to customer service. Always be prepared to sit in the waiting room for at least 45 minutes plus just to be seen with an appointment. The confirmation texts they send don’t always match the original time you made the appointment for.
Natieia Mayfield
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January 09, 2023
Waited over a month for my first appointment & they canceled the day before. I called and asked why they waited to cancel until the day before and the lady had the worst attitude. I messed up and decided to give them a second chance. Waited again over a month for my appointment, took my time off and everything. Just to get there and the the lady at the front desk says “ oh we ment to call you and reschedule because our doctors sick.” If I could give them 0 stars I would their customer service is terrible.
Cort Salt
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March 23, 2022
Dr. D and the staff here are absolutely phenomenal! They are amazing at what they do. He and the entire team are great. I’ve never had any issue - my wait is never long, I’m always in and out. I, honestly, have a fun time when I visit the office because the staff treat you like family! I definitely recommend Dr. D and his team as they are the absolute best of the best!!
Lastacia Johnson
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December 12, 2022
I’ve been with Orthodontic Care for over 3 years. Overall my journey has had its highs and lows, however, the end of my treatment plan has been the WORST for several reasons. Upon signing my contract, I was told that I would get a FREE professional whitening. However after waiting for 35 minutes I was told that it would cost $99 and that I could receive a free “Crest Whitening Kit.” It was not explained to me that the free whitening consisted of a “kit” that can be purchased from Walmart. The issue isn’t $99 it’s the principle of honoring the promotion. I was told by support that the promotion should have been honored with a professional whitening at no cost, yet no one reached out to the office on my behalf.
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Dr. Dallum & his staff were so nice to me. The atmosphere is so nice and clean. They have decorations for the holiday. They had a special going on for $99 down payment to get braces. And my monthly payments are great & affordable. You get a $100 gift card for referring friends as well. I’m so excited to start my process.
People in back are always sweet and quick. The people that work the front are a hit or miss when it comes to customer service. Always be prepared to sit in the waiting room for at least 45 minutes plus just to be seen with an appointment. The confirmation texts they send don’t always match the original time you made the appointment for.
Waited over a month for my first appointment & they canceled the day before. I called and asked why they waited to cancel until the day before and the lady had the worst attitude. I messed up and decided to give them a second chance. Waited again over a month for my appointment, took my time off and everything. Just to get there and the the lady at the front desk says “ oh we ment to call you and reschedule because our doctors sick.” If I could give them 0 stars I would their customer service is terrible.
Dr. D and the staff here are absolutely phenomenal! They are amazing at what they do. He and the entire team are great. I’ve never had any issue - my wait is never long, I’m always in and out. I, honestly, have a fun time when I visit the office because the staff treat you like family! I definitely recommend Dr. D and his team as they are the absolute best of the best!!
I’ve been with Orthodontic Care for over 3 years. Overall my journey has had its highs and lows, however, the end of my treatment plan has been the WORST for several reasons. Upon signing my contract, I was told that I would get a FREE professional whitening. However after waiting for 35 minutes I was told that it would cost $99 and that I could receive a free “Crest Whitening Kit.” It was not explained to me that the free whitening consisted of a “kit” that can be purchased from Walmart. The issue isn’t $99 it’s the principle of honoring the promotion. I was told by support that the promotion should have been honored with a professional whitening at no cost, yet no one reached out to the office on my behalf.