Everyone here is so wonderful! I could not imagine going anywhere else. Everyone is so kind and helpful. Any worries I had were put to ease. They keep you informed every step of the way. I highly recommend them to anyone!
Angelina Butler
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January 17, 2024
I would not recommend! Child gets blamed for teeth not moving. Braces on 5 years. Told tooth was coming down they would take care they got it. Nope! Blame you for not having eye tooth removed. They sent a false statement about when they spoke to parent. Which was made up. They only spoke to me twice in 5 years. Both times rudely! Our last visit was due to dentist upon cleaning that they left pieces on back molars upon removal of braces.
Would not recommend!!!
Jaime Panetti
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October 26, 2023
Always a wonderful experience at appointments. Quickly get in and out and the results are so fast. Cutting edge technology makes orthodontic care easy and painless. Staff are knowledgeable and so pleasant. They also ensure that you have all of the supplies that you need before leaving. So happy that we chose Berkshire Integrative Orthodontics.
kelley gardiner
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July 09, 2024
Such a wonderful place! All the staff are wonderful, and Dr. O'Donnell is absolutely the best 👌 👍
Sarah Ann Pratt
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December 27, 2023
Dr O'Donnell saw my daughter for first time as a referral for an isolated semi serious issue. Dr. O'Donnell noted a secondary cosmetic issue as a level 3 highest priority for the insurance (state MA Health) and said insurance won't pay for the pressing concern unless we have all the work he listed done which included a year or longer for top braces. I clearly said I will pay out of pocket for the work for the referred issue she has (visiline, then possible few months lower braces) He rudely and abruptly ended his "sales pitch" and said he refuses to do the service unless I have all the work done, no explanation WHY...referred me to a younger orthodontist who might "have a trick I don't know about and am curious to see what he does" He did not explain all the options of treatment including visiline for the top which I would pay out of pocket for, so I had to inquire at the desk. He basically spent 20 minutes reciting his well practiced sales pitch while I had to pry to understand the procedures, then refused to give my daughter service and abruptly ended the consult. Very unprofessional, and uncaring for a health care professional, but very business calculated for sure. If you want a heartless doctor working for your children who has an arcade room in the office, this is your orthodontist. If you have State insurance, he certainly takes it for some procedures, but I'd try to find another doctor who takes your insurance first. Its definitely worth paying out of pocket for a more compassionate doctor.
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262 South St, Pittsfield, MA 01201, USA
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Everyone here is so wonderful! I could not imagine going anywhere else. Everyone is so kind and helpful. Any worries I had were put to ease. They keep you informed every step of the way. I highly recommend them to anyone!
I would not recommend! Child gets blamed for teeth not moving. Braces on 5 years. Told tooth was coming down they would take care they got it. Nope! Blame you for not having eye tooth removed. They sent a false statement about when they spoke to parent. Which was made up. They only spoke to me twice in 5 years. Both times rudely! Our last visit was due to dentist upon cleaning that they left pieces on back molars upon removal of braces. Would not recommend!!!
Always a wonderful experience at appointments. Quickly get in and out and the results are so fast. Cutting edge technology makes orthodontic care easy and painless. Staff are knowledgeable and so pleasant. They also ensure that you have all of the supplies that you need before leaving. So happy that we chose Berkshire Integrative Orthodontics.
Such a wonderful place! All the staff are wonderful, and Dr. O'Donnell is absolutely the best 👌 👍
Dr O'Donnell saw my daughter for first time as a referral for an isolated semi serious issue. Dr. O'Donnell noted a secondary cosmetic issue as a level 3 highest priority for the insurance (state MA Health) and said insurance won't pay for the pressing concern unless we have all the work he listed done which included a year or longer for top braces. I clearly said I will pay out of pocket for the work for the referred issue she has (visiline, then possible few months lower braces) He rudely and abruptly ended his "sales pitch" and said he refuses to do the service unless I have all the work done, no explanation WHY...referred me to a younger orthodontist who might "have a trick I don't know about and am curious to see what he does" He did not explain all the options of treatment including visiline for the top which I would pay out of pocket for, so I had to inquire at the desk. He basically spent 20 minutes reciting his well practiced sales pitch while I had to pry to understand the procedures, then refused to give my daughter service and abruptly ended the consult. Very unprofessional, and uncaring for a health care professional, but very business calculated for sure. If you want a heartless doctor working for your children who has an arcade room in the office, this is your orthodontist. If you have State insurance, he certainly takes it for some procedures, but I'd try to find another doctor who takes your insurance first. Its definitely worth paying out of pocket for a more compassionate doctor.