I am amazed of this wonderful group- starting from the ladies at the front to the doctor. Everybody is great and super friendly and helpful. I went with a fracture in the root of a molar (extremely painful) they were super quick and they made sure that I was comfortable in the middle of my crisis. The doctor took my molar out the same day and saw me multiple times after. The ladies at front never forgot
My name ( which I found it awesome) they saw me and immediately checked me in. They made me feel as part of the family or at least that they knew me forever… (pretty awesome feeling). Today I went for a cleaning - and the experience was great. My hygienist was explaining everything and she was always very friendly. Again this is the best dentist office that I have visit by far!!! Love the experience… Nelly Rodriguez
Private Info
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July 15, 2024
I really like Dr. Abiad but this place kinda sucks. I've spent tens of thousands of dollars at this place, always made my payments on time always showed up to my appointments. I had my cleaning appointment recently canceled because I didn't respond to a text despite having this appointment set for over 6 months. And then they want to tell me I can't get a new appointment for another 2 months. This is just terrible customer service frankly. I've also had an issue where they try to charge me without using my insurance unless I specifically tell them to use my insurance. All in all the front desk is a terrible experience here and it has made me decide to find a new dentist even though I am in the middle of an implant I refuse to give them the $2,000 plus it's going to cost me to finish my implants if they're going to treat me like that. They also way over book so you end up sitting around waiting while the doctor jumps to four or five different other patients. The procedure that should take half an hour to an hour ends up taking 2 hours to 3 hours.
Mercedes Grant
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July 25, 2024
The staff was friendly, kind, and careful. I am honestly so thankful for a dental office that isn’t scary. Everyone I interacted with was really friendly.
Felicia Smith
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April 15, 2024
Be careful, unlike most Dental Offices, they don’t check with Insurance prior to your appointment for new patients to see what’s covered & not covered beforehand, they submit authorizations after the fact. Then they won’t respond to voicemails or emails after they bill you 2 weeks later. So now I’m out $163. I’ve never had to pay for a cleaning before as my insurance covers it all - Unless it’s an x-Ray I didn’t need for another year, but again normally a dental office will let you know you aren’t eligible for a certain x-Ray yet and move on with the rest of appointment. Or ask for your old x-rays to be sent to them.
Cheyenne G
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May 15, 2024
almost a week later and my jaw still hurts, the tooth they did a filling on that wasn’t bothering me prior is now bothering me a lot. they didn’t fix the tooth that i had gone in for that was actually bothering me. and then last minute referred me to ortho for another issue. my first visit i left with the impression that they cared, and my second visit i left feeling the opposite. BUT, the front desk staff is beyond amazing, and my techs were good.
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I am amazed of this wonderful group- starting from the ladies at the front to the doctor. Everybody is great and super friendly and helpful. I went with a fracture in the root of a molar (extremely painful) they were super quick and they made sure that I was comfortable in the middle of my crisis. The doctor took my molar out the same day and saw me multiple times after. The ladies at front never forgot My name ( which I found it awesome) they saw me and immediately checked me in. They made me feel as part of the family or at least that they knew me forever… (pretty awesome feeling). Today I went for a cleaning - and the experience was great. My hygienist was explaining everything and she was always very friendly. Again this is the best dentist office that I have visit by far!!! Love the experience… Nelly Rodriguez
I really like Dr. Abiad but this place kinda sucks. I've spent tens of thousands of dollars at this place, always made my payments on time always showed up to my appointments. I had my cleaning appointment recently canceled because I didn't respond to a text despite having this appointment set for over 6 months. And then they want to tell me I can't get a new appointment for another 2 months. This is just terrible customer service frankly. I've also had an issue where they try to charge me without using my insurance unless I specifically tell them to use my insurance. All in all the front desk is a terrible experience here and it has made me decide to find a new dentist even though I am in the middle of an implant I refuse to give them the $2,000 plus it's going to cost me to finish my implants if they're going to treat me like that. They also way over book so you end up sitting around waiting while the doctor jumps to four or five different other patients. The procedure that should take half an hour to an hour ends up taking 2 hours to 3 hours.
The staff was friendly, kind, and careful. I am honestly so thankful for a dental office that isn’t scary. Everyone I interacted with was really friendly.
Be careful, unlike most Dental Offices, they don’t check with Insurance prior to your appointment for new patients to see what’s covered & not covered beforehand, they submit authorizations after the fact. Then they won’t respond to voicemails or emails after they bill you 2 weeks later. So now I’m out $163. I’ve never had to pay for a cleaning before as my insurance covers it all - Unless it’s an x-Ray I didn’t need for another year, but again normally a dental office will let you know you aren’t eligible for a certain x-Ray yet and move on with the rest of appointment. Or ask for your old x-rays to be sent to them.
almost a week later and my jaw still hurts, the tooth they did a filling on that wasn’t bothering me prior is now bothering me a lot. they didn’t fix the tooth that i had gone in for that was actually bothering me. and then last minute referred me to ortho for another issue. my first visit i left with the impression that they cared, and my second visit i left feeling the opposite. BUT, the front desk staff is beyond amazing, and my techs were good.