I was in desperate need for help nine days ago. I asked for an appointment online and called and left a message. My face was swollen and I had to have a tooth removed. No one ever got back to me, not even by today. Luckily I found a dentist in Crofton that actually cared and got back to me immediately. I get that you all are probably busy but come on. Maybe give a care for people in need.
Kyah Morris
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April 03, 2024
It’s been nothing but traumatizing for me and after today I will not return.
My first appointment was a routine cleaning. The hygienist started the appointment by literally poking/stabbing my gums over 50 times with a sharp metal point to assess my gum health. (my gums are very healthy in case you were)
There’s no rational reason to have done it as many times as she did. In all my years
I’ve never experienced any testing or excruciating pain like that. My gums were sore many days after.
My next appointment was for cavity fills. The issue is that they numb you while the doctor is working on another patient and by the time he gets back to you, it wears off and they have to do it again. So, I’ve experienced excessive needles in your gums because they’ve been numbing me too soon. not pleasant.
Today was the final red flag for me. I came just for x-ray to proceed with getting a cap put on. Surprisingly, there’s a new doctor who is very dismissive and invalidates patients feelings. The pain that I’ve had for too awhile now, he told me it’s not that bad. I met him today for 5 minutes and based on the X-ray, he said my pain doesn’t exist. In simple words, he told me I’m exaggerating the pain and he’s unwilling to do anything for it.
It’s the first time in a healthcare setting I was silenced and ignored. Terrible and terrifying feeling.
(3 experiences, with 3 different staff)
(The receptionist are always so nice and pleasant!!)
Farrella H
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February 28, 2024
I love this office! Everyone is so nice and friendly. Especially at the front desk. Due to a previous experience years ago, I was terrified to go back to a dentist. I found this office on google when I was having a dental emergency.
They brought me in as quickly as possible and analyzed the tooth. I was given very clear instructions on how to resolve my issue and given a great referral to an oral surgeon for wisdom teeth removal.
Later, I had a comprehensive exam and they gave me a treatment plan, that I am currently still working on. It has been a wonderful experience and I have been feeling so much better since having some extractions, fillings, and a root canal. Which were all quick and painless.
Dr. Ahmed is so good at what he does. And is very gentle. Assistant Rose is also an angel. She is thorough and explained my procedures and aftercare in a way that was very easy to follow.
I highly recommend this office! Thank you Millersville Family Dentistry!!!
Ashley Schneider
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May 02, 2024
I've only had one visit with them so far but I can say it went very smoothly, everyone in the office is so nice, friendly and helpful. They had me in an out didn't wait to long to be taken back and seen. They get 5 stars from me so far!!
Lori J Bryant
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January 24, 2024
The office staff was fabulous and greeted before and after. The office is always clean. I've been going here for about 3 years now. The Dr was wonderful with the cleaning process this morning yet again and very informative about what I need to do to keep my teeth healthy. I would recommend this Dentist's office. I've seen Jen in the past and she's great too! You can't go wrong with this place.
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I was in desperate need for help nine days ago. I asked for an appointment online and called and left a message. My face was swollen and I had to have a tooth removed. No one ever got back to me, not even by today. Luckily I found a dentist in Crofton that actually cared and got back to me immediately. I get that you all are probably busy but come on. Maybe give a care for people in need.
It’s been nothing but traumatizing for me and after today I will not return. My first appointment was a routine cleaning. The hygienist started the appointment by literally poking/stabbing my gums over 50 times with a sharp metal point to assess my gum health. (my gums are very healthy in case you were) There’s no rational reason to have done it as many times as she did. In all my years I’ve never experienced any testing or excruciating pain like that. My gums were sore many days after. My next appointment was for cavity fills. The issue is that they numb you while the doctor is working on another patient and by the time he gets back to you, it wears off and they have to do it again. So, I’ve experienced excessive needles in your gums because they’ve been numbing me too soon. not pleasant. Today was the final red flag for me. I came just for x-ray to proceed with getting a cap put on. Surprisingly, there’s a new doctor who is very dismissive and invalidates patients feelings. The pain that I’ve had for too awhile now, he told me it’s not that bad. I met him today for 5 minutes and based on the X-ray, he said my pain doesn’t exist. In simple words, he told me I’m exaggerating the pain and he’s unwilling to do anything for it. It’s the first time in a healthcare setting I was silenced and ignored. Terrible and terrifying feeling. (3 experiences, with 3 different staff) (The receptionist are always so nice and pleasant!!)
I love this office! Everyone is so nice and friendly. Especially at the front desk. Due to a previous experience years ago, I was terrified to go back to a dentist. I found this office on google when I was having a dental emergency. They brought me in as quickly as possible and analyzed the tooth. I was given very clear instructions on how to resolve my issue and given a great referral to an oral surgeon for wisdom teeth removal. Later, I had a comprehensive exam and they gave me a treatment plan, that I am currently still working on. It has been a wonderful experience and I have been feeling so much better since having some extractions, fillings, and a root canal. Which were all quick and painless. Dr. Ahmed is so good at what he does. And is very gentle. Assistant Rose is also an angel. She is thorough and explained my procedures and aftercare in a way that was very easy to follow. I highly recommend this office! Thank you Millersville Family Dentistry!!!
I've only had one visit with them so far but I can say it went very smoothly, everyone in the office is so nice, friendly and helpful. They had me in an out didn't wait to long to be taken back and seen. They get 5 stars from me so far!!
The office staff was fabulous and greeted before and after. The office is always clean. I've been going here for about 3 years now. The Dr was wonderful with the cleaning process this morning yet again and very informative about what I need to do to keep my teeth healthy. I would recommend this Dentist's office. I've seen Jen in the past and she's great too! You can't go wrong with this place.