Dr Cook made me feel less nervous, despite needing to have two cavities filled. My 9 yr-old daughter needed to have two cavities addressed as well. Dr Cook is exceptional as a family dentist! 10 out of 10 recommend
Wendy Brooks
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July 27, 2024
Everyone was so nice and professional. Very helpful and knowledgeable. I would like to thank each one for the great care they gave me
Amy Schultz
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August 01, 2024
My husband was set to have a procedure that would require time off work afterwards. With my husband's job, it's required he gives a months notice to take time off , in which he did. His appointment was set for 11 am this morning, last Thursday they called to confirm the appointment. Everything was set, ready to go. About 8:55am this morning, they called and canceled his appointment saying the lab was delayed and they can't do it now. Unsure of when exactly the lab would be sent.
They confirmed that appointment a week ago when they didn't have what was needed, they waited til last minute to cancel then gave the excuse blaming the lab. I find that irresponsible and unprofessional. If your business depends on outsourcing then it's your responsibility to make sure they are on the ball. If any of us cancel a Dr appointment last minute, we all know what happens then, but it's apparently acceptable for them to do it to us. We don't deserve the respect they apparently do. They could've called yesterday to cancel so my husband didn't lose time from work but they didn't. Therefore , just cost my husband more time off if and when he can get it approved again, they apparently think we can all just reschedule at a drop of a hat because it's convenient for them to do so. This is why I give 1 star and honestly I'm not sure we'll continue with them or not, if this is their business practices.
Pat Lyons
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May 08, 2024
I am so thankful for Dr. Hooks! She is a wonderful dentist. In the past, I have never wanted to go to a dentist. But Dr. Hooks has been so instrumental in changing my viewpoint. I highly recommend her & appreciate her caring, professional attitude & kindness to her patients. What a blessing she has been to me!
christie wood
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February 21, 2024
Cannot say enough good things. Got me in quickly even though I wasn't a regular patient. ( I will be now)
Explained everything thoroughly, replaced my lost filling, and I never felt a thing. Awesome at their job! I made a follow up appointment and this is my dentist office from here on.
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1051 Main St, Altavista, VA 24517, USA
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Dr Cook made me feel less nervous, despite needing to have two cavities filled. My 9 yr-old daughter needed to have two cavities addressed as well. Dr Cook is exceptional as a family dentist! 10 out of 10 recommend
Everyone was so nice and professional. Very helpful and knowledgeable. I would like to thank each one for the great care they gave me
My husband was set to have a procedure that would require time off work afterwards. With my husband's job, it's required he gives a months notice to take time off , in which he did. His appointment was set for 11 am this morning, last Thursday they called to confirm the appointment. Everything was set, ready to go. About 8:55am this morning, they called and canceled his appointment saying the lab was delayed and they can't do it now. Unsure of when exactly the lab would be sent. They confirmed that appointment a week ago when they didn't have what was needed, they waited til last minute to cancel then gave the excuse blaming the lab. I find that irresponsible and unprofessional. If your business depends on outsourcing then it's your responsibility to make sure they are on the ball. If any of us cancel a Dr appointment last minute, we all know what happens then, but it's apparently acceptable for them to do it to us. We don't deserve the respect they apparently do. They could've called yesterday to cancel so my husband didn't lose time from work but they didn't. Therefore , just cost my husband more time off if and when he can get it approved again, they apparently think we can all just reschedule at a drop of a hat because it's convenient for them to do so. This is why I give 1 star and honestly I'm not sure we'll continue with them or not, if this is their business practices.
I am so thankful for Dr. Hooks! She is a wonderful dentist. In the past, I have never wanted to go to a dentist. But Dr. Hooks has been so instrumental in changing my viewpoint. I highly recommend her & appreciate her caring, professional attitude & kindness to her patients. What a blessing she has been to me!
Cannot say enough good things. Got me in quickly even though I wasn't a regular patient. ( I will be now) Explained everything thoroughly, replaced my lost filling, and I never felt a thing. Awesome at their job! I made a follow up appointment and this is my dentist office from here on.