Main Street is absolutely phenomenal! When my 11 year old son knocked out half of his front tooth at a water resort, Main Street was my first call for help. They had him an appointment booked for the next morning and were so incredibly comfortable during the traumatic event. They educated him on his after care and made sure we both understood, which was nice because I’m not always around to make sure he no longer bites into an apples or wears his moth guard during football games. Main Street staff and doctors are all very friendly and you wont ever not see them smiling. Thank you Main Street!!
Nafieza Haniff
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July 31, 2024
It was our first time here. The staff are very friendly and kind. We saw Dr. Tejada he was great with my daughter she was scared and cried the entire time we were there. He spoke to her nicely and try to make her comfortable and he treated us with such respect. I highly recommend him for your little ones!
Trish Britton
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July 24, 2024
The appointment I had scheduled for my daughter has been canceled by the staff for the 4th time in the past year. It was canceled via text message. No one ever called to discuss with me either of the times. As a single, full time employed mother, I can not take off work at random. My schedule is pre-planned. The staff appears to have no regard for schedules, other than their own personal time. When trying to reschedule, it has always been months out, as they claim to be booked solid, but are eager to put me on a wait list. Receiving an hours notice of an available appointment is completely ludicrous. So, the dental procedure prescribed for my daughter in the summer of 2023, has still not been completed as of July 2024, due to their scheduling conflicts. My complaint today was answered with, "Do you want me to inactivate your account?" No concern, caring, or compassion detected. I do not recommend this facility.
Chelsea Smith
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July 26, 2024
Doctor was great, however your establishment needs to seriously restructure your way of doing things. You give a 5 min grace period for late apts- but then make your patients sit for 20-30 min AFTER their scheduled appointment time to even be called back- THEN, after the service you make them go back to the waiting room to then WAIT more to just check out and schedule further appointments.
It’s insane- our time is JUST AS IMPORTANT as yours but yet - disrespected .
I was there almost 2 hours and saw first hand so many unhappy clients- that should be your first clue to change the way you operate
Liz Collazo
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August 01, 2024
I had bad experiences with other pediatric dentist before so I had my guard up. I'm so glad I found Dr. T. He was very professional and so good with the kids. He ensured my child felt safe and comfortable during the visit. Alzariyah was also professional and friendly. She made sure my child was ok and informed me of the process. We were so happy with visit and would recommend them to any other parents.
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2410 FL-50 Ste A, Clermont, FL 34711, USA
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Main Street is absolutely phenomenal! When my 11 year old son knocked out half of his front tooth at a water resort, Main Street was my first call for help. They had him an appointment booked for the next morning and were so incredibly comfortable during the traumatic event. They educated him on his after care and made sure we both understood, which was nice because I’m not always around to make sure he no longer bites into an apples or wears his moth guard during football games. Main Street staff and doctors are all very friendly and you wont ever not see them smiling. Thank you Main Street!!
It was our first time here. The staff are very friendly and kind. We saw Dr. Tejada he was great with my daughter she was scared and cried the entire time we were there. He spoke to her nicely and try to make her comfortable and he treated us with such respect. I highly recommend him for your little ones!
The appointment I had scheduled for my daughter has been canceled by the staff for the 4th time in the past year. It was canceled via text message. No one ever called to discuss with me either of the times. As a single, full time employed mother, I can not take off work at random. My schedule is pre-planned. The staff appears to have no regard for schedules, other than their own personal time. When trying to reschedule, it has always been months out, as they claim to be booked solid, but are eager to put me on a wait list. Receiving an hours notice of an available appointment is completely ludicrous. So, the dental procedure prescribed for my daughter in the summer of 2023, has still not been completed as of July 2024, due to their scheduling conflicts. My complaint today was answered with, "Do you want me to inactivate your account?" No concern, caring, or compassion detected. I do not recommend this facility.
Doctor was great, however your establishment needs to seriously restructure your way of doing things. You give a 5 min grace period for late apts- but then make your patients sit for 20-30 min AFTER their scheduled appointment time to even be called back- THEN, after the service you make them go back to the waiting room to then WAIT more to just check out and schedule further appointments. It’s insane- our time is JUST AS IMPORTANT as yours but yet - disrespected . I was there almost 2 hours and saw first hand so many unhappy clients- that should be your first clue to change the way you operate
I had bad experiences with other pediatric dentist before so I had my guard up. I'm so glad I found Dr. T. He was very professional and so good with the kids. He ensured my child felt safe and comfortable during the visit. Alzariyah was also professional and friendly. She made sure my child was ok and informed me of the process. We were so happy with visit and would recommend them to any other parents.