I just moved to Lancaster and Lancaster Smiles were super welcoming . I wanted to get my teeth cleaned on a certain day and they told me they did not have availability but will call me if anything changed . Lisa kept her word and called me immediately when there was an opening. So thankful ! The location is welcoming atmosphere and clean . They offer coffee and water while you wait . Even have dairy free creamer which I thought was nice . Danaca did my cleaning . She is super friendly and funny . She made my cleaning a 5 star experience. Will definitely recommend to friends and family 💙
Kimberly Palmer
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June 03, 2024
I’m not happy with this dentist. Several of my fillings came off and I had to pay for new ones. The ones I do have, have a space between the filling and my gums so cavities can happen there easily. I was not informed that they weren’t in my network. I thought they were and I had to pay for replacement fillings and a crown. The office and hygienists are nice but I don’t want to have to go back to work on the same tooth and have to pay for it. I called my insurance company to find out other dentists in the area and I now go to Family Dentistry.
matt
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January 18, 2024
I've never been treated so poorly by any other dentist or doctor in my entire life. Go literally anywhere else. It's no wonder why every single nurse ends up quitting this office and leaving Dr Funk after a few months, the man is a disgusting example of what NOT to do as a dental doctor (or as a human for that matter). Avoid at all costs.
Theresa McGinley
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March 30, 2023
Just took my 5yo here after a couple years and mounting frustration at the pediatric dentist. The office is nice and we didn't even get to sit down before they were ready for us! TV and massage chair for the cleaning. Michelle was very patient and not rushed at all. Barely had to wait for the Dr to check (A very welcome difference!). He didn't spend much time so I can't speak to him, but the rest of the office was pleasant and I appreciate the promptness. Their rewards chest for kids had great prizes! My 5yo said "This is the best dentist I've had. Can we always go back to this one?" Only downside I see so far is how far they are booked out since they are short staffed, but I can appreciate the fact that they're not over scheduling to accommodate for lack of staff because you could feel they weren't stressed and were able to take the time needed to do the job well. I'm hoping this is representative of experiences to come!
Cam Beck
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February 02, 2024
the WORST dentist in Lancaster
1. they will not tell you the cost of services until the work is completed
2. they charged me OVER $280 DOLLARS for a ~20 minute teeth cleaning LOL
3. The dentist, who I did not even see because he decided to go to a lunch at 2:30pm, charged $100+ for their time even though he did not even visit me in the room (pretty sure this is illegal)
4. the dental assistant was late by over 25 minutes, and required I be there 15 mins early, so 40 mins wasted in lobby, presumably because nobody wants to work for this dentist, only to be billed $280 dollars and have a sub-par cleaning...
5. you are better off going anywhere else for teeth work
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2359 Oregon Pike Ste 102, Lancaster, PA 17601, USA
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I just moved to Lancaster and Lancaster Smiles were super welcoming . I wanted to get my teeth cleaned on a certain day and they told me they did not have availability but will call me if anything changed . Lisa kept her word and called me immediately when there was an opening. So thankful ! The location is welcoming atmosphere and clean . They offer coffee and water while you wait . Even have dairy free creamer which I thought was nice . Danaca did my cleaning . She is super friendly and funny . She made my cleaning a 5 star experience. Will definitely recommend to friends and family 💙
I’m not happy with this dentist. Several of my fillings came off and I had to pay for new ones. The ones I do have, have a space between the filling and my gums so cavities can happen there easily. I was not informed that they weren’t in my network. I thought they were and I had to pay for replacement fillings and a crown. The office and hygienists are nice but I don’t want to have to go back to work on the same tooth and have to pay for it. I called my insurance company to find out other dentists in the area and I now go to Family Dentistry.
I've never been treated so poorly by any other dentist or doctor in my entire life. Go literally anywhere else. It's no wonder why every single nurse ends up quitting this office and leaving Dr Funk after a few months, the man is a disgusting example of what NOT to do as a dental doctor (or as a human for that matter). Avoid at all costs.
Just took my 5yo here after a couple years and mounting frustration at the pediatric dentist. The office is nice and we didn't even get to sit down before they were ready for us! TV and massage chair for the cleaning. Michelle was very patient and not rushed at all. Barely had to wait for the Dr to check (A very welcome difference!). He didn't spend much time so I can't speak to him, but the rest of the office was pleasant and I appreciate the promptness. Their rewards chest for kids had great prizes! My 5yo said "This is the best dentist I've had. Can we always go back to this one?" Only downside I see so far is how far they are booked out since they are short staffed, but I can appreciate the fact that they're not over scheduling to accommodate for lack of staff because you could feel they weren't stressed and were able to take the time needed to do the job well. I'm hoping this is representative of experiences to come!
the WORST dentist in Lancaster 1. they will not tell you the cost of services until the work is completed 2. they charged me OVER $280 DOLLARS for a ~20 minute teeth cleaning LOL 3. The dentist, who I did not even see because he decided to go to a lunch at 2:30pm, charged $100+ for their time even though he did not even visit me in the room (pretty sure this is illegal) 4. the dental assistant was late by over 25 minutes, and required I be there 15 mins early, so 40 mins wasted in lobby, presumably because nobody wants to work for this dentist, only to be billed $280 dollars and have a sub-par cleaning... 5. you are better off going anywhere else for teeth work