I have been in braces since 2021 initially with Dr Nero who retired a year ago. Appointments are canceled repeatedly without notification. When the doctor retired it took months 3-4 to get a new orthodontist. I show up to my last appointment and I was told, the appointment was canceled and they are without an orthodontist again, because they are going back to the old owners.
I am an adult in braces the treatment itself I’ve made very little progress.
RUN FROM THIS OFFICE AS FAST AS YOU CAN!
They really should reimburse the 5,500$ I’ve paid for these braces! So I can use it to go to an orthodontist that’s actually open and has regular appointments, for a treatment like braces that require regular adjustments.
Wasted over 2 years with this office. It’s obsurd!
Lucy
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June 17, 2024
Very disappointed. They were amazing before but recently, they been cancelling my appointments that I had scheduled 4-6 months in advance due to "not having a hygienist for the day" . This happened to me twice and once to my brother who is also a patient there. such a shame. We will be going elsewhere.
Kinya Williams
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July 31, 2024
This is a new team and it shows! Dr. Patience was exceptional. The staff was attentive and nice. My cleaning went well and I wasn’t crawling up the chair.
M Dianne Dorsey
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July 20, 2024
On my initial visit, I presented with pain in one of my bottom row teeth. I knew (from my former dentist) that I needed a root canal however could not remember for which tooth. As you know, when a tooth hurts, they ALL hurt lol. Having an evening appointment and none of my dental records, Dr. Patel performed an old-fashioned experiment to determine which tooth was actually causing the pain; he figured it was tooth #26 but needed to confirm that with my former dentist and new xrays. The confirmation had to wait until the following day however, my xray showed infection; Dr. prescribed antibiotics which began to work immediately (that night) relieving some of my pain. A week later, Dr. Patel performed my root canal on tooth #26 which had been verified by my former dentist. Boy, was I impressed with him! It was the smoothest root canal I have ever had (I've had several). He was very pleasant and patient and gave me more novacaine for minor discomfort. His dental assistant was also amazing! She made sure I was comfortable and pulled up my jacket for warmth as it had fallen off my shoulder. Thank you Both!
He's the Man!
Gurmanjot
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May 07, 2024
My scheduled dental cleaning was completely missing from their records on two separate occasions when I attempted to confirm the appointment weeks in advance.
I will not be coming back here again for dental care.
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I have been in braces since 2021 initially with Dr Nero who retired a year ago. Appointments are canceled repeatedly without notification. When the doctor retired it took months 3-4 to get a new orthodontist. I show up to my last appointment and I was told, the appointment was canceled and they are without an orthodontist again, because they are going back to the old owners. I am an adult in braces the treatment itself I’ve made very little progress. RUN FROM THIS OFFICE AS FAST AS YOU CAN! They really should reimburse the 5,500$ I’ve paid for these braces! So I can use it to go to an orthodontist that’s actually open and has regular appointments, for a treatment like braces that require regular adjustments. Wasted over 2 years with this office. It’s obsurd!
Very disappointed. They were amazing before but recently, they been cancelling my appointments that I had scheduled 4-6 months in advance due to "not having a hygienist for the day" . This happened to me twice and once to my brother who is also a patient there. such a shame. We will be going elsewhere.
This is a new team and it shows! Dr. Patience was exceptional. The staff was attentive and nice. My cleaning went well and I wasn’t crawling up the chair.
On my initial visit, I presented with pain in one of my bottom row teeth. I knew (from my former dentist) that I needed a root canal however could not remember for which tooth. As you know, when a tooth hurts, they ALL hurt lol. Having an evening appointment and none of my dental records, Dr. Patel performed an old-fashioned experiment to determine which tooth was actually causing the pain; he figured it was tooth #26 but needed to confirm that with my former dentist and new xrays. The confirmation had to wait until the following day however, my xray showed infection; Dr. prescribed antibiotics which began to work immediately (that night) relieving some of my pain. A week later, Dr. Patel performed my root canal on tooth #26 which had been verified by my former dentist. Boy, was I impressed with him! It was the smoothest root canal I have ever had (I've had several). He was very pleasant and patient and gave me more novacaine for minor discomfort. His dental assistant was also amazing! She made sure I was comfortable and pulled up my jacket for warmth as it had fallen off my shoulder. Thank you Both! He's the Man!
My scheduled dental cleaning was completely missing from their records on two separate occasions when I attempted to confirm the appointment weeks in advance. I will not be coming back here again for dental care.