Downtown Dental Associates 
223 Adams St, Jacksonville, FL 32202, USA
Our Address
223 Adams St, Jacksonville, FL 32202, USAFind The BEST Dentist In Your Community & Rate Your Experience!
List you dental practice now for great local exposure. Be sure to check out the Premium listing which gives you better exposure. Be found when your community searches dentist near me…
I LOVE the new office! When I entered, couldn’t help but notice the beautifully designed and comfortable waiting area. I was greeted with a friendly smile at the reception desk as always. When I got to the back, the place was huge! Lots of comfortable exam rooms. My hygienist, (Bonnie) was friendly and knowledgeable and sporting a great smile as usual. I noticed a few more new friendly faces and even met a new doctor, Dr. P. Overall, a great experience. Great work as usual everyone!
Professional but disorganized. When i came they had no idea what procedure i was there for. Of course they were able to set things straight and all went very well. They're still renovating, you can tell by the stuff left on the sink in the first photo. The second is the suction tool they give you to put in your mouth. The one they handed me was crusty, hopefully not from the patient before me.
The new patient special is a trap. They tried to get me to pay over $600 for a “deep cleaning” that would require numbing shots. Went to Carlson dental for a second opinion and very glad I did. They took care of me for only $250, no shots required. Downtown dental also immediately went on a scary sounding pitch about how “bad” my teeth were in need of braces and went into financing options without asking. Honest dentist’s are always amazed at how straight my teeth are especially when they hear I’ve never had braces. The ones looking to make a quick buck always pitch me braces in my experience. Wouldn’t trust anyone in this office.
Dentist Andrew Witten and his assistant Camila were the absolute best. In all the years I've had to replace my dentures these were the best ones. My top full dentures and the bottom partials. No pain and easy to bite and chew my food. I highly recommend ! They were so extremely comfortable, I didn't even want to take them off the first night. Maria
The Dental hygienist is always professional and friendly during my visits. I would give her 10 stars however; I had a real bad experience with the staff not letting me know that the busy moved. After I've spent 2 dollars at the meter on Adam's Street, I found out the practice had moved. Once I obtained the right location, I didn't know where to park and had to pay another $2 to park at another meter. On top of that I'm late and I have the dental hygienist behind because of my tardiness. When the staff contacts the patience to verify their appointment, this is the perfect opportunity to let people know that you are in a different location. When I walked in the door, I asked why I was not advised of the move. The receptions said, we sent out email and text alerts. As I explained to her, I did not receive either message. And her reply it was sent to all patience. I thought her comment was very insensitive and she did apologize for the inconvenience. The staff stated I text the word stop in my text message so that's the reason I didn't get the message. If you thought that, why was I not notified when you called to confirm my appointment? Plus, if that wad the case, how am I receiving this survey thur text? The front desk customer service hasn't been the same for awhile. The staff is only their to do a job with no people skill. If it wasn't for the hygienist I would probably find another dental office. I understand things happen but it's how you treat people that goes along ways. Please work with your staff on their people skills and to remind everyone who has an appoint or need to confirm an appointment that the office has moved. This will make everyone life alot easier especially your hygienist because now they are behind schedule for late arrivals. Have a wonderful day.