Called this company because my previous repair company couldn't complete the job they started (Benco). Highly recommended, saved me in a bind. Didn't cost nearly what I thought it would (in a good way)! Thanks so much for your help!
Dean Gekas
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September 26, 2019
Called to have a leak looked at and repaired in a hygiene op. Rep. (Ryan) came out and said it looked like the cavitron filter and other filters were clogged, so he proceeded to change out all filters in all the other operatories as well. After replacing the filters I was informed that one of my valves was broken and that I needed a plumber to repair the original problem.
Plumber came out, replaced the valve and informed me it was not the source of the leak. Leak appeared to be coming from equipment lines.
Called Dentalfix again to come out and review the previous work they did and then received an identical bill as from the previous service call. Same amount without repairs!! When my assistant called, she asked if there was a charge for the service call and he said no.
At first I thought it was a mistake when the bill came, but no, he wanted that amount for showing up. He then threatened to send my account to collections if I didn't pay a negotiated fee.
Feel completely taken. Call Benco or Henry Schein instead, the show-up fee is only 42% of what he charged.
Foad Saeidi
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June 17, 2021
They are fast and friendly, he fixed the unit, Other big company says not gonna work anymore.
I’m happy
Rama Rajaie
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October 04, 2021
Best customer service in area great price
Highly recommend
Thanks for everything
Precise Device
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July 24, 2020
Pleasure doing business with you!
Our Address
11557 Edmonston Rd, Beltsville, MD 20705, USA
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Called this company because my previous repair company couldn't complete the job they started (Benco). Highly recommended, saved me in a bind. Didn't cost nearly what I thought it would (in a good way)! Thanks so much for your help!
Called to have a leak looked at and repaired in a hygiene op. Rep. (Ryan) came out and said it looked like the cavitron filter and other filters were clogged, so he proceeded to change out all filters in all the other operatories as well. After replacing the filters I was informed that one of my valves was broken and that I needed a plumber to repair the original problem. Plumber came out, replaced the valve and informed me it was not the source of the leak. Leak appeared to be coming from equipment lines. Called Dentalfix again to come out and review the previous work they did and then received an identical bill as from the previous service call. Same amount without repairs!! When my assistant called, she asked if there was a charge for the service call and he said no. At first I thought it was a mistake when the bill came, but no, he wanted that amount for showing up. He then threatened to send my account to collections if I didn't pay a negotiated fee. Feel completely taken. Call Benco or Henry Schein instead, the show-up fee is only 42% of what he charged.
They are fast and friendly, he fixed the unit, Other big company says not gonna work anymore. I’m happy
Best customer service in area great price Highly recommend Thanks for everything
Pleasure doing business with you!