Years ago now, Carol the receptionist called me two months after I missed appointment because my car had a flat and demanded a $50 fee then they proceeded to drop me as a patient .
Carol was as cold as a rock when my husband committed suicide, she had the nerve to look at me and say so I’m a widow what’s the big deal? I wanted to punch her in the mouth. But I did not. I hope karma did its job.
Letha Ernst
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January 06, 2020
I am so glad I found Dr. Maas. I have had very bad experiences with other dentists. So bad that I just stopped going to a dentist and my teeth were in bad shape. Dr Maas took me on and makes sure that I feel no pain. I appreciate her and all the staff. I still have anxiety going but I go. I think it’s so cute how one staff member will pat my shoulder while Dr. Maas shoots the numbing in my gums. I have no problem with needles and it really doesn’t hurt. But they still try to distract me. Thank you
Jenna Iniguez
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August 14, 2021
Don’t do it. If you value your teeth, time and money you will read this entire review.
Dr. Maas is severely lacking in dignity, professionalism and moral character. While having a permanent crown fitted for my mouth the crown broke. The fitting was not done correctly by the assistant and while making the adjustments Dr. Maas broke the crown. Rather than informing me of this Dr. Maas cemented the broken crown to the post in my mouth. Yes, you read that right. She CEMENTED a broken crown to the post in my mouth. I had no idea it was broken or how it looked until after they handed me the mirror to check it out. I immediately reacted to how terrible it looked and questioned why so much metal was exposed and how misshapen it was and her response was “that’s the crown you chose” - I chose porcelain fused to metal which is $200 CHEAPER than what SHE WANTS you to get and also that it was the same shape as the temporary- which was clearly a lie. After going home upset and then getting a second opinion, I went back to see her and to discuss the obvious issues. The second I opened my mouth she said “oh my, that’s broken. It was the same crown she let me leave her office with and I told her just that but there was no response. Just that it needed to be redone. And wouldn’t you know- she had a free two hours available to redo all the work right then and there. Coincidence? No- she knew what needed to be done the second I requested the appointment. She replaced my broken crown and with the more expensive $200 crown at no charge. What Dentist would do that for a patient that broke their own tooth? She put me through hours of unnecessary drilling to get the permanent tooth off- for what? Because she thought she was going to get away with putting a broken crown in my mouth. That is absolutely insane and extremely scary. I wonder what else she’s gotten away with. She’s sloppy too, during my initial crown appointment she drilled a whole under my tongue after slipping off my tooth and you guessed it- she blamed ME! There are so many other good dentist in the area- choose another.
mark kennedy
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March 08, 2021
I had a terrible experience. She kept pestering me to get several crowns done for years. I had 3 of them done and 2 I had to have replaced. The worst part is I swallowed a crown they didn't secure properly. She wanted me to pay for it! Went to a different dentist and had them correctly put in. Also the approximately $10,000 of dental work she recommended didn't need to be done. New dentist said my teeth work perfect. Please get a second opinion is all I can say.
LJ Stevens
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February 26, 2020
Today was my first appointment with Dr. Maas. I developed a toothache and called Dr. Maas's office first thing this morning. The receptionist was very kind and fit me in a few hours later. The staff was wonderful....very kind and understanding of a person like me who gets very nervous when anyone even mentions the word "dentist". The hygienist, who took the xrays and cleaned my teeth was very kind and patient with me. Everyone's friendly and patient manner made an uncomfortable experience much better. I cant speak to the quality of the dental work as I have not had any done yet.
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Years ago now, Carol the receptionist called me two months after I missed appointment because my car had a flat and demanded a $50 fee then they proceeded to drop me as a patient . Carol was as cold as a rock when my husband committed suicide, she had the nerve to look at me and say so I’m a widow what’s the big deal? I wanted to punch her in the mouth. But I did not. I hope karma did its job.
I am so glad I found Dr. Maas. I have had very bad experiences with other dentists. So bad that I just stopped going to a dentist and my teeth were in bad shape. Dr Maas took me on and makes sure that I feel no pain. I appreciate her and all the staff. I still have anxiety going but I go. I think it’s so cute how one staff member will pat my shoulder while Dr. Maas shoots the numbing in my gums. I have no problem with needles and it really doesn’t hurt. But they still try to distract me. Thank you
Don’t do it. If you value your teeth, time and money you will read this entire review. Dr. Maas is severely lacking in dignity, professionalism and moral character. While having a permanent crown fitted for my mouth the crown broke. The fitting was not done correctly by the assistant and while making the adjustments Dr. Maas broke the crown. Rather than informing me of this Dr. Maas cemented the broken crown to the post in my mouth. Yes, you read that right. She CEMENTED a broken crown to the post in my mouth. I had no idea it was broken or how it looked until after they handed me the mirror to check it out. I immediately reacted to how terrible it looked and questioned why so much metal was exposed and how misshapen it was and her response was “that’s the crown you chose” - I chose porcelain fused to metal which is $200 CHEAPER than what SHE WANTS you to get and also that it was the same shape as the temporary- which was clearly a lie. After going home upset and then getting a second opinion, I went back to see her and to discuss the obvious issues. The second I opened my mouth she said “oh my, that’s broken. It was the same crown she let me leave her office with and I told her just that but there was no response. Just that it needed to be redone. And wouldn’t you know- she had a free two hours available to redo all the work right then and there. Coincidence? No- she knew what needed to be done the second I requested the appointment. She replaced my broken crown and with the more expensive $200 crown at no charge. What Dentist would do that for a patient that broke their own tooth? She put me through hours of unnecessary drilling to get the permanent tooth off- for what? Because she thought she was going to get away with putting a broken crown in my mouth. That is absolutely insane and extremely scary. I wonder what else she’s gotten away with. She’s sloppy too, during my initial crown appointment she drilled a whole under my tongue after slipping off my tooth and you guessed it- she blamed ME! There are so many other good dentist in the area- choose another.
I had a terrible experience. She kept pestering me to get several crowns done for years. I had 3 of them done and 2 I had to have replaced. The worst part is I swallowed a crown they didn't secure properly. She wanted me to pay for it! Went to a different dentist and had them correctly put in. Also the approximately $10,000 of dental work she recommended didn't need to be done. New dentist said my teeth work perfect. Please get a second opinion is all I can say.
Today was my first appointment with Dr. Maas. I developed a toothache and called Dr. Maas's office first thing this morning. The receptionist was very kind and fit me in a few hours later. The staff was wonderful....very kind and understanding of a person like me who gets very nervous when anyone even mentions the word "dentist". The hygienist, who took the xrays and cleaned my teeth was very kind and patient with me. Everyone's friendly and patient manner made an uncomfortable experience much better. I cant speak to the quality of the dental work as I have not had any done yet.