Dr Lawless was wonderful!! he came in on a Saturday morning to fix my daughters herbst Appliance that was broken in her mouth and causing her discomfort
This is a phenomenal practice. I would recommend this doctor and this practice to anyone who wants a beautiful smile for themselves or their loved ones.
Hannah Tracey
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June 30, 2024
I want to put here, this is not about the doctors, or about the regular staff that customers deal with. This is about upper management and their lack of poor communication over the course of weeks.
I applied for a position and was I lead to believe that I got it. Once I was told I had gotten the position I was told I would get a call later then day (which was a Wednesday,) from upper management in order to work out the logistics. I gave them until the end of the week, I was eager to start, to which point I called them. I received no call back, thought it was up to them being busy. I called again the following Monday, describing the situation to the patient coordinator on the other end, and wound up leaving a voicemail with one of the people I interviewed with (I texted the other person.) Still no response, I was becoming frustrated, you think a job that was so urgent to hire, would have the decency of calling you back.
One of the current employees is a family member of one of my best friends (she actually brought the job opening to my attention.) She had informed me that the office was going through a stressful time of people leaving and not having enough help. Which indeed, made my situation more frustrating. If they were so in need of help, why not contact me? If you are in such a hectic state right now, just a courtesy call to set something up at a later time would have been nice.
We are now at over A MONTH later, and still absolutely no contact from upper management. I finally found out why, and not from them.
Not just a person who was applying, I am disgusted by the treatment and deceit given to me from this company. This company is supposed to bring positive changes to your life as a whole, and regretfully from the people who run this business... you forever put a sour taste in my mouth.
Monica
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May 11, 2024
While my Orthodontic treatment was completed over 18 years ago the lasting affects have been phenomenal.Just like the website states "make you want to smile." "Treatment in the teen years can lead to an outstanding smile and a lifetime of self connfidence."CHOOSING THIS PRACTICE WAS THE BEST DECISION.IAM SOOO HAPPY.
Natalie Bobe
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August 18, 2023
They took such great care of my special needs son..They are very accommodating with schedules and made reasonable payment plans. A family friendly place and every one is so nice!!! The work they do is incredible..So highly recommended by little Dennis and mom ..I mean look at that handsome smile!
Jamie Skowfoe
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October 03, 2023
My son and daughter have had very positive experiences with Albany Braces. Albany Braces have wonderful staff who are helpful and caring. Scheduling is very flexible, making it easy to get appointments with multiple locations. They were also terrific getting us right in whenever there was a problem! I would highly recommend!
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Dr Lawless was wonderful!! he came in on a Saturday morning to fix my daughters herbst Appliance that was broken in her mouth and causing her discomfort This is a phenomenal practice. I would recommend this doctor and this practice to anyone who wants a beautiful smile for themselves or their loved ones.
I want to put here, this is not about the doctors, or about the regular staff that customers deal with. This is about upper management and their lack of poor communication over the course of weeks. I applied for a position and was I lead to believe that I got it. Once I was told I had gotten the position I was told I would get a call later then day (which was a Wednesday,) from upper management in order to work out the logistics. I gave them until the end of the week, I was eager to start, to which point I called them. I received no call back, thought it was up to them being busy. I called again the following Monday, describing the situation to the patient coordinator on the other end, and wound up leaving a voicemail with one of the people I interviewed with (I texted the other person.) Still no response, I was becoming frustrated, you think a job that was so urgent to hire, would have the decency of calling you back. One of the current employees is a family member of one of my best friends (she actually brought the job opening to my attention.) She had informed me that the office was going through a stressful time of people leaving and not having enough help. Which indeed, made my situation more frustrating. If they were so in need of help, why not contact me? If you are in such a hectic state right now, just a courtesy call to set something up at a later time would have been nice. We are now at over A MONTH later, and still absolutely no contact from upper management. I finally found out why, and not from them. Not just a person who was applying, I am disgusted by the treatment and deceit given to me from this company. This company is supposed to bring positive changes to your life as a whole, and regretfully from the people who run this business... you forever put a sour taste in my mouth.
While my Orthodontic treatment was completed over 18 years ago the lasting affects have been phenomenal.Just like the website states "make you want to smile." "Treatment in the teen years can lead to an outstanding smile and a lifetime of self connfidence."CHOOSING THIS PRACTICE WAS THE BEST DECISION.IAM SOOO HAPPY.
They took such great care of my special needs son..They are very accommodating with schedules and made reasonable payment plans. A family friendly place and every one is so nice!!! The work they do is incredible..So highly recommended by little Dennis and mom ..I mean look at that handsome smile!
My son and daughter have had very positive experiences with Albany Braces. Albany Braces have wonderful staff who are helpful and caring. Scheduling is very flexible, making it easy to get appointments with multiple locations. They were also terrific getting us right in whenever there was a problem! I would highly recommend!