Katherine Holtzapple in an INCREDIBLE dentist. I feel that I am an expert in dentists, as I had a very serious dental issue, which was "resolved" for over $10,000. What actually happened was the dentist charged me to do more damage. I spent months consulting dentists in the Annapolis area to see if they could fix the problem. Many said they did not have the experience. Others proposed solutions which would result in gum surgery and extensive fees.
Katherine was the last dentist I interviewed. She said she could handle the job, and finally her explanation for what needed to be done made sense and did not require any sort of additional surgery. In addition, she identified a cavity which NONE of the other dentists had found. I loved her energy and could tell she takes her job very seriously, so I went with her.
My teeth are literally perfect now. I cannot believe how perfectly she was able to perform a procedure that many dentists could not even do. Katherine set me at ease after years of stress over my teeth. If you have a difficult procedure and want guaranteed success, go with Katherine.
Guido Mina di Sospiro
-
May 31, 2024
A Routine Tooth-Cleaning Turns Into an Abscess
The dental hygienist, Jennifer, starts cleaning my teeth after having reclined me to an outright horizontal position which is uncomfortable, but she won’t change it because
that’s “the best angle” for her. She cleaned my teeth five months ago, so they are not full of plaque and tartar as they were, just a modicum. And yet, this time she is hurting me. I resist for a while, and then gesture to stop, saying, “This hurts, please be gentle.”
She’s wearing a mask, but her eyes tell me that she is disconcerted. She says, “Let’s take an X-ray of the teeth that hurt you.”
“No,” I reply, “the teeth don’t hurt me, you are hurting the teeth.”
“Then,” she says, “I can anesthetize the area locally.”
“That,” I reply, “would be a mistake, because you would go to work on them with no feedback from me, and four or five hours from now I’d have to deal with a lot of pain. Just listen to me: go easy on them, use a light touch.”
It doesn’t seem an outlandish request, but she says, “Let’s just take a pause and I’ll come back in a few minutes.” And she does as much.
When she returns she is accompanied by a colleague, a woman a little older that she is, who is going to help her. So now I have two dental hygienists working inside my mouth, the newcomer keeping my tongue out of the way and siphoning, with the appropriate tool, water out of my mouth. This is a first: in a lifetime of teeth-cleaning, both in Europe and in the US, I’ve never had two hygienists work in my mouth simultaneously. And what is more, I think that from behind her mask Berenice is sobbing quietly; I suppose to distract her, the other hygienist soon starts speaking about weddings and people attending them: talk about a captive audience, just what I was yearning to hear!
This peculiar festival of unprofessionalism comes to an end. Some of my teeth are in pain and I have the bitter taste of blood in my mouth.
Update: eight days later, the upper teeth and gum on the left of my mouth still hurt; Jennifer really did a number on them. I make an emergency visit to another dentist. They take X-rays and examine my mouth. By poking too aggressively a specific spot in my gums, just the one that hurt when I told Jennifer to be delicate, I got an infection, on the brink of turning into an abscess. I am now on an antibiotic course, in a bid to make the infection go away.
If it the above doesn't make it abundantly clear: stay away from About Smiles Dentistry.
Thinh Truong
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April 29, 2024
4/4 Came in for a crown cementation was charged 293.
4/23 Crown came loose they wanted 150 to recement it.
I did not have my crown made by this dentist but one would expect the crown to last more than 19 days, along with not being recharged for it falling out in that amount of time. Before the crown fell out it lasted for about 6 years.
The front desk needs better training, when I initially called in I was quoted $75 for the recement. In the end it ended up totaling 293. They need to consult the dentist and gather more details before giving out a price.
Staff was nice, I did not have to wait long and was out quickly. But the aforementioned points about quality and information being given out is very lackluster.
Brooke Connolly
-
March 25, 2024
Great experiences so far! I have a lot of dental anxiety and this place has been great!!
Andra Kai Shaw
-
December 14, 2021
The staff are welcoming, friendly, and professional. Dr. Calton is awesome and probably the best dentist I have ever had. She speaks to you like you are a person and not just another patient. She truly cares about your health and works with you for solutions that work for you. She offers honest opinions even if it may not be what you want to hear and explains things thoroughly. She is sincere. Dentistry prices are high and insurance covers little. However, I feel her rates are reasonable.
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Katherine Holtzapple in an INCREDIBLE dentist. I feel that I am an expert in dentists, as I had a very serious dental issue, which was "resolved" for over $10,000. What actually happened was the dentist charged me to do more damage. I spent months consulting dentists in the Annapolis area to see if they could fix the problem. Many said they did not have the experience. Others proposed solutions which would result in gum surgery and extensive fees. Katherine was the last dentist I interviewed. She said she could handle the job, and finally her explanation for what needed to be done made sense and did not require any sort of additional surgery. In addition, she identified a cavity which NONE of the other dentists had found. I loved her energy and could tell she takes her job very seriously, so I went with her. My teeth are literally perfect now. I cannot believe how perfectly she was able to perform a procedure that many dentists could not even do. Katherine set me at ease after years of stress over my teeth. If you have a difficult procedure and want guaranteed success, go with Katherine.
A Routine Tooth-Cleaning Turns Into an Abscess The dental hygienist, Jennifer, starts cleaning my teeth after having reclined me to an outright horizontal position which is uncomfortable, but she won’t change it because that’s “the best angle” for her. She cleaned my teeth five months ago, so they are not full of plaque and tartar as they were, just a modicum. And yet, this time she is hurting me. I resist for a while, and then gesture to stop, saying, “This hurts, please be gentle.” She’s wearing a mask, but her eyes tell me that she is disconcerted. She says, “Let’s take an X-ray of the teeth that hurt you.” “No,” I reply, “the teeth don’t hurt me, you are hurting the teeth.” “Then,” she says, “I can anesthetize the area locally.” “That,” I reply, “would be a mistake, because you would go to work on them with no feedback from me, and four or five hours from now I’d have to deal with a lot of pain. Just listen to me: go easy on them, use a light touch.” It doesn’t seem an outlandish request, but she says, “Let’s just take a pause and I’ll come back in a few minutes.” And she does as much. When she returns she is accompanied by a colleague, a woman a little older that she is, who is going to help her. So now I have two dental hygienists working inside my mouth, the newcomer keeping my tongue out of the way and siphoning, with the appropriate tool, water out of my mouth. This is a first: in a lifetime of teeth-cleaning, both in Europe and in the US, I’ve never had two hygienists work in my mouth simultaneously. And what is more, I think that from behind her mask Berenice is sobbing quietly; I suppose to distract her, the other hygienist soon starts speaking about weddings and people attending them: talk about a captive audience, just what I was yearning to hear! This peculiar festival of unprofessionalism comes to an end. Some of my teeth are in pain and I have the bitter taste of blood in my mouth. Update: eight days later, the upper teeth and gum on the left of my mouth still hurt; Jennifer really did a number on them. I make an emergency visit to another dentist. They take X-rays and examine my mouth. By poking too aggressively a specific spot in my gums, just the one that hurt when I told Jennifer to be delicate, I got an infection, on the brink of turning into an abscess. I am now on an antibiotic course, in a bid to make the infection go away. If it the above doesn't make it abundantly clear: stay away from About Smiles Dentistry.
4/4 Came in for a crown cementation was charged 293. 4/23 Crown came loose they wanted 150 to recement it. I did not have my crown made by this dentist but one would expect the crown to last more than 19 days, along with not being recharged for it falling out in that amount of time. Before the crown fell out it lasted for about 6 years. The front desk needs better training, when I initially called in I was quoted $75 for the recement. In the end it ended up totaling 293. They need to consult the dentist and gather more details before giving out a price. Staff was nice, I did not have to wait long and was out quickly. But the aforementioned points about quality and information being given out is very lackluster.
Great experiences so far! I have a lot of dental anxiety and this place has been great!!
The staff are welcoming, friendly, and professional. Dr. Calton is awesome and probably the best dentist I have ever had. She speaks to you like you are a person and not just another patient. She truly cares about your health and works with you for solutions that work for you. She offers honest opinions even if it may not be what you want to hear and explains things thoroughly. She is sincere. Dentistry prices are high and insurance covers little. However, I feel her rates are reasonable.