.Amber is very unprofessional and very rude and very un kind . The receptionist that sits in back first name start with a B . is very unprofessional rude she hung up in my face I spoke with Amber about it and her response was no she did not anytime a person doesn't say bye at the end of a call is a hang up to me. I was harassed by the receptionist about a bill that supposed to have been taken care of through my insurance. The receptionist that sits in the back first letter of her name is B. Threatened to take monies off my card which I know could not be done without my consent. That conversation was mentioned to Amber and she did not say anything to the receptionist about that . I will say thou the people in the back was much nicer. I thought I made a good choice choosing to have dental service there but clearly I did not and also I see on the reviews I'm not the only one that has posted a bad review about the receptionist. I'm sure Amber knows what is going on with the receptionist. But she doesn't care because she is just as rude and ugly to the patients as well because after talking with her about the receptionist that I had a complaint about I felt that I had gotten no where with her . And also I saw for myself and heard for my self how the receptionist that sits in second chair talk to patients. I thought by my looking at her to let her know I see her and hear her that her tone of voice would change how I heard her speaking to patients when she was calling and talking to them but it didn't.!
Keenan Clarke
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June 27, 2024
I had a Wonderful experience with this office and especially the staff . For someone who has had bad experiences in the past with other dentists I have to say hands down American Family Dental completely changed my dental experience. HIGH FIVE FAMILY ! š
Emily Cifaldi
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March 12, 2024
Dr. Maddox developed a plan for my care that will give me long term solutions for my dental problems. They always get me in and out without any waiting. Iām recommending her to all of my friends and coworkers.
Joyce Fykes
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March 04, 2024
Wonderful experience. Staff is very professional and has excellent ābedside manners.ā Provides excellent service and you donāt have to wait long to be seen by the staff once you arrive.
Debra Huey
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April 16, 2024
Everyone was kind & helpful. My hygenist was careful while hand cleaning my teeth. I can not have the vibrating instrument used on my teeth.
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5270 Poplar Ave #101, Memphis, TN 38119, USA
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.Amber is very unprofessional and very rude and very un kind . The receptionist that sits in back first name start with a B . is very unprofessional rude she hung up in my face I spoke with Amber about it and her response was no she did not anytime a person doesn't say bye at the end of a call is a hang up to me. I was harassed by the receptionist about a bill that supposed to have been taken care of through my insurance. The receptionist that sits in the back first letter of her name is B. Threatened to take monies off my card which I know could not be done without my consent. That conversation was mentioned to Amber and she did not say anything to the receptionist about that . I will say thou the people in the back was much nicer. I thought I made a good choice choosing to have dental service there but clearly I did not and also I see on the reviews I'm not the only one that has posted a bad review about the receptionist. I'm sure Amber knows what is going on with the receptionist. But she doesn't care because she is just as rude and ugly to the patients as well because after talking with her about the receptionist that I had a complaint about I felt that I had gotten no where with her . And also I saw for myself and heard for my self how the receptionist that sits in second chair talk to patients. I thought by my looking at her to let her know I see her and hear her that her tone of voice would change how I heard her speaking to patients when she was calling and talking to them but it didn't.!
I had a Wonderful experience with this office and especially the staff . For someone who has had bad experiences in the past with other dentists I have to say hands down American Family Dental completely changed my dental experience. HIGH FIVE FAMILY ! š
Dr. Maddox developed a plan for my care that will give me long term solutions for my dental problems. They always get me in and out without any waiting. Iām recommending her to all of my friends and coworkers.
Wonderful experience. Staff is very professional and has excellent ābedside manners.ā Provides excellent service and you donāt have to wait long to be seen by the staff once you arrive.
Everyone was kind & helpful. My hygenist was careful while hand cleaning my teeth. I can not have the vibrating instrument used on my teeth.