Plaza Orthodontist is the best! My self confidence has improved due to my smile! The team here is really awesome!
Frank Raj
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April 07, 2024
Disappointing experience. They quoted a price when took the appointment but asked me to pay different price during the visit and the lady at the front desk talking more loudly for no reason. I don't see any mistakes in my side and having all papers with initial quote with me but they way they were talking seems mistakes are in my end.
The response for my review is telling, I was not willing to understand the explanation. That is totally wrong. I spent more than 20 minutes there to get clear answers. I am attaching the initial quote received from them. I got the quote for $3,300, minus 5% discount for cash payments. This was discussed clearly with them when I took the appointment and written in the quote itself.
When I came there to do the service, they were saying the system is not showing the details which I have in the quote. After spending 15 minutes in their system and discussion; the front desk agreed, it was their mistake then later they called me inside the room and the doctor started new quote and asked me to pay $4,000, minus 5% discount for cash payments. The doctor was saying, I have to pay this amount to start the service now. I don't see any haggling conversations over here from myside.
Michael Luong
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May 19, 2024
This place is always over booked. When arriving to your appointment, be ready to wait 30 minutes to an hour past your appointment time to be seen. And for some reason the cement they use to glue the brackets in place keep popping off. This is not just one time and one patient. Multiple times and multiple kids I taken up there.
ryan trahan
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December 15, 2022
Great service! The process to get braces is painless. I really recommend them! All their doctors are very nice, skilled, and professional. Plus, they give a free pack with supplies when you get your braces! I really appreciate their service!
Danli Santos
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July 11, 2024
Very welcoming, and they make you feel great!
Our Address
14551 Manchester Rd, Ballwin, MO 63011, USA
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Plaza Orthodontist is the best! My self confidence has improved due to my smile! The team here is really awesome!
Disappointing experience. They quoted a price when took the appointment but asked me to pay different price during the visit and the lady at the front desk talking more loudly for no reason. I don't see any mistakes in my side and having all papers with initial quote with me but they way they were talking seems mistakes are in my end. The response for my review is telling, I was not willing to understand the explanation. That is totally wrong. I spent more than 20 minutes there to get clear answers. I am attaching the initial quote received from them. I got the quote for $3,300, minus 5% discount for cash payments. This was discussed clearly with them when I took the appointment and written in the quote itself. When I came there to do the service, they were saying the system is not showing the details which I have in the quote. After spending 15 minutes in their system and discussion; the front desk agreed, it was their mistake then later they called me inside the room and the doctor started new quote and asked me to pay $4,000, minus 5% discount for cash payments. The doctor was saying, I have to pay this amount to start the service now. I don't see any haggling conversations over here from myside.
This place is always over booked. When arriving to your appointment, be ready to wait 30 minutes to an hour past your appointment time to be seen. And for some reason the cement they use to glue the brackets in place keep popping off. This is not just one time and one patient. Multiple times and multiple kids I taken up there.
Great service! The process to get braces is painless. I really recommend them! All their doctors are very nice, skilled, and professional. Plus, they give a free pack with supplies when you get your braces! I really appreciate their service!
Very welcoming, and they make you feel great!