Front desk lady Extremely rude and Disrespectful to black people.. They will have you waiting for hours and will not tell you anything…. White lady with blonde hair named Sarah do not know how to talk to people. She needs to be fired…Do not go here evvvvveeeeeerrrrrrrrrr….. So my son braces was removed 4/15/24 7 minutes after we left the office my son started to have a seizure. Something happen at that last visit. I will never recommend any human to go here.
Angela Kiefer
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April 27, 2024
Getting my daughters braces put on we got Medicaid and what Medicaid didn't pay they are covering... Can't wait for 2 yrs to fly by so we her teeth match her in beauty!!
Dina Jedina
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September 08, 2021
Do not ever go to this office they have held my childs Approval letter for TWO whole months and refuse to make said child an appointment for care. I would never recommend this office to anyone. This is the worst place I have ever visited. I waited 2 months and they gave me every run around in the book that they possibly could think of this office would also never answer the phones when I would call I drove there and witnessed that they are not busy at all they simply just refuse to answer the phone! Dr Osmond should be ashamed to employ such people in this office the Manager never calls you back and there is no said person above the Manager who can help you when she is out of the office and they have had the approval for 2 months and are aware of this approval but when I call they say that they do not have it they lie about everything!!! The worse office I would never go here again EVER!
Brandy Holtsclaw
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May 09, 2018
Been taking my daughter here for a couple of years now. She's almost done with her braces and they have been absolutely wonderful. From dealing with our insurance, to getting her in for monthly appointments they have been outstanding.
Tina
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December 29, 2016
Very rude staff toward certain race. Don't ask question because you're not educated enough to question them. The nurse act as if you're bother them. They just nasty to me every visit I'm trying to find a way out but it's hard because we started the procedure. So if any have any info on how I could which orthodontist please help. And I wouldnt suggest any Africa American to go here if you want to get treated equally. Maybe 1 or 2 nurse seem helpful out of a staff of 20 or more.
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596 Old Smizer Mill Rd, Fenton, MO 63026, USA
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Front desk lady Extremely rude and Disrespectful to black people.. They will have you waiting for hours and will not tell you anything…. White lady with blonde hair named Sarah do not know how to talk to people. She needs to be fired…Do not go here evvvvveeeeeerrrrrrrrrr….. So my son braces was removed 4/15/24 7 minutes after we left the office my son started to have a seizure. Something happen at that last visit. I will never recommend any human to go here.
Getting my daughters braces put on we got Medicaid and what Medicaid didn't pay they are covering... Can't wait for 2 yrs to fly by so we her teeth match her in beauty!!
Do not ever go to this office they have held my childs Approval letter for TWO whole months and refuse to make said child an appointment for care. I would never recommend this office to anyone. This is the worst place I have ever visited. I waited 2 months and they gave me every run around in the book that they possibly could think of this office would also never answer the phones when I would call I drove there and witnessed that they are not busy at all they simply just refuse to answer the phone! Dr Osmond should be ashamed to employ such people in this office the Manager never calls you back and there is no said person above the Manager who can help you when she is out of the office and they have had the approval for 2 months and are aware of this approval but when I call they say that they do not have it they lie about everything!!! The worse office I would never go here again EVER!
Been taking my daughter here for a couple of years now. She's almost done with her braces and they have been absolutely wonderful. From dealing with our insurance, to getting her in for monthly appointments they have been outstanding.
Very rude staff toward certain race. Don't ask question because you're not educated enough to question them. The nurse act as if you're bother them. They just nasty to me every visit I'm trying to find a way out but it's hard because we started the procedure. So if any have any info on how I could which orthodontist please help. And I wouldnt suggest any Africa American to go here if you want to get treated equally. Maybe 1 or 2 nurse seem helpful out of a staff of 20 or more.