They took the time to make sure my son’s experience was comfortable!
Update: he loves his braces!
Gem A.
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July 23, 2023
What a great office and staff! I was surprisingly impressed by how professional, transparent, and helpful the staff was here. I chose to have a bonded brace replaced after my previous one broke. Despite this not being the perfect solution, rather than try to sell me on an expensive treatment plan, they worked with me. The orthodontist even went so far as to adjust my current invisible aligner, preventing me from having to purchase a new one. The staff here are truly wonderful.
Britnee Kinard
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February 19, 2023
Dr. Deleon was wonderful to work with. He worked very closely with my regular pediatric dentist due to my son having autism. They made sure that his braces experience went smoothly. He took his time and explaining everything in detail and answering all of my sons questions and concerns. They even spread out the implementation of the braces to make sure that he was comfortable. I highly recommend this practice.
Nidrea M
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March 22, 2023
My experience here was amazing. From my first consultation at the Wilmington island location, to my regular visits on the south side, I’ve always felt welcomed, valued, and prioritized by BD&D. They were thorough in explaining the process to me. The staff is polite and professional. Office management is spectacular and organized. My wait time was never long. The offices are clean. Friendly staff. And most importantly, my smile turned out GREAT! I nearly cried after seeing my results. I would recommend BD&D to anyone needing orthodontic work. Thanks so much for everything.
Anika Adderly
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January 26, 2023
I have never encountered a negative experience with this staff nor the doctors; However, this morning I received horrible customer service. I called to schedule an emergency appointment for my son and I ask to speak with “Melissa” I was told she was out for the day. I began explaining the situation to the receptionist, and asked if I could schedule my son to come in @3 after school? Her response literally shocked me “No!!” I informed her that I have always brought my son in after school. “We’ll we don’t schedule afternoon appointments” was her reply. I was in disbelief number 1 because of her unprofessional manner, and 2 her nasty tone; Hopefully someone will rectify this behavior soon because it’s really an awesome office.
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They took the time to make sure my son’s experience was comfortable! Update: he loves his braces!
What a great office and staff! I was surprisingly impressed by how professional, transparent, and helpful the staff was here. I chose to have a bonded brace replaced after my previous one broke. Despite this not being the perfect solution, rather than try to sell me on an expensive treatment plan, they worked with me. The orthodontist even went so far as to adjust my current invisible aligner, preventing me from having to purchase a new one. The staff here are truly wonderful.
Dr. Deleon was wonderful to work with. He worked very closely with my regular pediatric dentist due to my son having autism. They made sure that his braces experience went smoothly. He took his time and explaining everything in detail and answering all of my sons questions and concerns. They even spread out the implementation of the braces to make sure that he was comfortable. I highly recommend this practice.
My experience here was amazing. From my first consultation at the Wilmington island location, to my regular visits on the south side, I’ve always felt welcomed, valued, and prioritized by BD&D. They were thorough in explaining the process to me. The staff is polite and professional. Office management is spectacular and organized. My wait time was never long. The offices are clean. Friendly staff. And most importantly, my smile turned out GREAT! I nearly cried after seeing my results. I would recommend BD&D to anyone needing orthodontic work. Thanks so much for everything.
I have never encountered a negative experience with this staff nor the doctors; However, this morning I received horrible customer service. I called to schedule an emergency appointment for my son and I ask to speak with “Melissa” I was told she was out for the day. I began explaining the situation to the receptionist, and asked if I could schedule my son to come in @3 after school? Her response literally shocked me “No!!” I informed her that I have always brought my son in after school. “We’ll we don’t schedule afternoon appointments” was her reply. I was in disbelief number 1 because of her unprofessional manner, and 2 her nasty tone; Hopefully someone will rectify this behavior soon because it’s really an awesome office.