My daughter got her braces here and 2 years later, it was my turn. We love it. They are friendly, professional, caring and quite frankly just a place you aren’t anxious about because dentist are intimidating.
Roger went above and beyond in making sure I stayed calmed and collected while doing my braces because he knew I am old and it was going to hurt worse than when they do it to a child 😂. So thank you!
Sydney Myers
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May 10, 2024
I had a scheduled dental appointment for my 2 and 3 year olds today which is no easy feat! JJ was our dental tech and he was exceptional with building toddler rapport so my girls felt comfortable and were cooperative. From choosing their favorite toothbrush, to so singing their favorite songs, prizes and balloons, we had an exciting experience! Dr. Zlenti was also wonderful! We had a lovely experience leaving with tokens for prizes and even balloons. I would highly recommend Let’s Smile Dental and better yet requesting JJ as your dental hygienist, hands down, the best! I was so grateful for an easy mom outing!
Kimberly Carwyn
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April 12, 2024
The decor is so kid-friendly. It felt a bit like a mini amusement park! The staff was welcoming and humorous. Neither the hygienist nor the dentist did the awkward interrogation of my children to find out if they were brushing and flossing enough. My kids had such a good time that you’d think they were at Chuck E. Cheese. My kids can’t wait to go back. This was absolutely the best dental experience we have ever had! My kids are thrilled that we will be going back next to have molars sealed so they won’t have to wait six months for their next visit to Let’s Smile.
(It should be noted, they accept Medicaid!)
Janna Miranda
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March 01, 2024
We love this dental office. My family has been coming here even after moving far west from the city. We love how they made the kids feel welcome and comfortable. My kids love the trinkets they get from the vending machine. They usually give out tokens to the kids after each appointment to use on the vending machine. It was a warm and thoughtful gesture for the kids.
Things went backwards after our appointment yesterday. My son is shy so I usually ask the receptionist for a token on his behalf. Sadly the receptionist refused to give us one. In a shameful way she responded while my son stood next to me: “We don’t give tokens to kids who have an orthodontist appointment…We only give them to the kids who get their cleaning done.”
I had no words as it took a while for me to process what I heard. We’ve had appointments of all kinds and never experienced this before (one time my daughter got a token simply waiting for her brother in the lobby). I’m not the confrontational type so needless to say, we left the office with our heads down, not having the same warm and fuzzy feeling as before.
Just want to be clear, this is not about the prize/rewards (we can get these from Amazon for dirt cheap). It’s about how the receptionist crushed the principle this clinic upholds. If this the policy she is forced to enforce then the clinic is better of discontinuing the whole “reward system” program, instead discriminative of who gets it vs not.
Dilnaz Mohammed
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May 01, 2024
I wish I could give them zero stars; they don’t even deserve one star. Trisha was extremely rude and disrespectful. During my nephew's follow-up visit after his tooth surgery, they wouldn’t allow me to translate for my sister-in-law. Trisha insisted I call the office to translate for them. When I called, she rudely informed me that I couldn’t translate over the phone; I had to be physically present or someone else had to come with them to the office. This insistence on physical presence for translation seems discriminatory, especially considering they knew my family members didn’t speak English. They shouldn't have accepted them as patients if they couldn’t accommodate language differences.
To make matters worse, Trisha changed their appointment without notifying them and then denied them access to the doctor upon arrival. This level of customer service is completely unacceptable. When I attempted to resolve the issue, she abruptly hung up on me just because I suggested they should have been prepared to accommodate non-English speakers. The whole experience was disappointing and frustrating.
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4210 Fairfax Corner Ave W #245, Fairfax, VA 22030, USA
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My daughter got her braces here and 2 years later, it was my turn. We love it. They are friendly, professional, caring and quite frankly just a place you aren’t anxious about because dentist are intimidating. Roger went above and beyond in making sure I stayed calmed and collected while doing my braces because he knew I am old and it was going to hurt worse than when they do it to a child 😂. So thank you!
I had a scheduled dental appointment for my 2 and 3 year olds today which is no easy feat! JJ was our dental tech and he was exceptional with building toddler rapport so my girls felt comfortable and were cooperative. From choosing their favorite toothbrush, to so singing their favorite songs, prizes and balloons, we had an exciting experience! Dr. Zlenti was also wonderful! We had a lovely experience leaving with tokens for prizes and even balloons. I would highly recommend Let’s Smile Dental and better yet requesting JJ as your dental hygienist, hands down, the best! I was so grateful for an easy mom outing!
The decor is so kid-friendly. It felt a bit like a mini amusement park! The staff was welcoming and humorous. Neither the hygienist nor the dentist did the awkward interrogation of my children to find out if they were brushing and flossing enough. My kids had such a good time that you’d think they were at Chuck E. Cheese. My kids can’t wait to go back. This was absolutely the best dental experience we have ever had! My kids are thrilled that we will be going back next to have molars sealed so they won’t have to wait six months for their next visit to Let’s Smile. (It should be noted, they accept Medicaid!)
We love this dental office. My family has been coming here even after moving far west from the city. We love how they made the kids feel welcome and comfortable. My kids love the trinkets they get from the vending machine. They usually give out tokens to the kids after each appointment to use on the vending machine. It was a warm and thoughtful gesture for the kids. Things went backwards after our appointment yesterday. My son is shy so I usually ask the receptionist for a token on his behalf. Sadly the receptionist refused to give us one. In a shameful way she responded while my son stood next to me: “We don’t give tokens to kids who have an orthodontist appointment…We only give them to the kids who get their cleaning done.” I had no words as it took a while for me to process what I heard. We’ve had appointments of all kinds and never experienced this before (one time my daughter got a token simply waiting for her brother in the lobby). I’m not the confrontational type so needless to say, we left the office with our heads down, not having the same warm and fuzzy feeling as before. Just want to be clear, this is not about the prize/rewards (we can get these from Amazon for dirt cheap). It’s about how the receptionist crushed the principle this clinic upholds. If this the policy she is forced to enforce then the clinic is better of discontinuing the whole “reward system” program, instead discriminative of who gets it vs not.
I wish I could give them zero stars; they don’t even deserve one star. Trisha was extremely rude and disrespectful. During my nephew's follow-up visit after his tooth surgery, they wouldn’t allow me to translate for my sister-in-law. Trisha insisted I call the office to translate for them. When I called, she rudely informed me that I couldn’t translate over the phone; I had to be physically present or someone else had to come with them to the office. This insistence on physical presence for translation seems discriminatory, especially considering they knew my family members didn’t speak English. They shouldn't have accepted them as patients if they couldn’t accommodate language differences. To make matters worse, Trisha changed their appointment without notifying them and then denied them access to the doctor upon arrival. This level of customer service is completely unacceptable. When I attempted to resolve the issue, she abruptly hung up on me just because I suggested they should have been prepared to accommodate non-English speakers. The whole experience was disappointing and frustrating.