The doctors and techs are great; however their office policy is hostile and anxiety inducing. Sure, you can make appointments 6 months in advance but if you miss their texts or phone call 1 day beforehand they will cancel it on you! They tried to pull that with me once and I had to insist they let me keep my appointment. I guess their finances are so poorly managed that a few pcustomer cancellations are breaking their bank. I only go here because it is a pain to switch. I called up another Lane Office and they had over 2 months waitlist; this is why I had to insist they let me keep mine.
I posted a picture of their cancellation sign
Blair Taylor
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August 05, 2024
I absolutely love this dentist office ! I have been coming here for over a year and the staff is magnificent. I saw Dr Fischer today, as well as Lynne & Maya. They are so helpful and answered all of my questions. If you need a good dentist definitely check them out.
Anthony Bishop
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August 02, 2024
I have been going to Lane and Associates for several years now and have always been happy with the care I receive. Today I had a filling replaced. Dr. Piplani was excellent, and Lynne, the dental assistant, was very caring and attentive and helped make an unpleasant situation pleasant. Thanks!
Jean Dewane-stewart
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July 13, 2024
I LOVE my dental hygienist! She is caring and careful yet leaves me with a very clean smile. She explains everything she's doing and answers questions in a friendly, professional manner. When I mentioned I was cold she even brought me a blanket! Thank you Lane & Associates!
Jasmine Williams
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July 31, 2024
I went in and thought that I had to get my tooth pulled. When I tell you Ms. Lynne came in and took my ex ray and sat down and explained my whole plan to me so that I could understand exactly what was going to be done to my mouth on today’s visit! She is truly an Angel. Now Dr. Saeed is now my New Dentist he was very professional and took care of me! If you can laugh and joke with your dentist. Then way go back!?! I have been a patient with Lane and Associates for over 10 plus year!! They are the Best Dentist in Durham hands down 100 miles…. COME CHECK OUT Ms. Lynne and my Dentist Dr.SAEED…..
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1200 Broad St Suite 300, Durham, NC 27705, USA
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The doctors and techs are great; however their office policy is hostile and anxiety inducing. Sure, you can make appointments 6 months in advance but if you miss their texts or phone call 1 day beforehand they will cancel it on you! They tried to pull that with me once and I had to insist they let me keep my appointment. I guess their finances are so poorly managed that a few pcustomer cancellations are breaking their bank. I only go here because it is a pain to switch. I called up another Lane Office and they had over 2 months waitlist; this is why I had to insist they let me keep mine. I posted a picture of their cancellation sign
I absolutely love this dentist office ! I have been coming here for over a year and the staff is magnificent. I saw Dr Fischer today, as well as Lynne & Maya. They are so helpful and answered all of my questions. If you need a good dentist definitely check them out.
I have been going to Lane and Associates for several years now and have always been happy with the care I receive. Today I had a filling replaced. Dr. Piplani was excellent, and Lynne, the dental assistant, was very caring and attentive and helped make an unpleasant situation pleasant. Thanks!
I LOVE my dental hygienist! She is caring and careful yet leaves me with a very clean smile. She explains everything she's doing and answers questions in a friendly, professional manner. When I mentioned I was cold she even brought me a blanket! Thank you Lane & Associates!
I went in and thought that I had to get my tooth pulled. When I tell you Ms. Lynne came in and took my ex ray and sat down and explained my whole plan to me so that I could understand exactly what was going to be done to my mouth on today’s visit! She is truly an Angel. Now Dr. Saeed is now my New Dentist he was very professional and took care of me! If you can laugh and joke with your dentist. Then way go back!?! I have been a patient with Lane and Associates for over 10 plus year!! They are the Best Dentist in Durham hands down 100 miles…. COME CHECK OUT Ms. Lynne and my Dentist Dr.SAEED…..