This has been the most horrible experience I've ever had at the dentist. This woman clearly doesn't care about her patients and it shows. Dr Smith never sent over my full set of x-rays over to the specialist I had to go to for a root canal, when I got to the specialist, the dentist stated I was there to get tooth 52 worked on and I stated no, I'm here for tooth 19, we went back and forth and finally the specialist called Dr Smith. When he came back in the room he stated again they said tooth 52. So frustrated I stated I would call her. When I called her the receptionist Yolanda stated again that it was tooth 52, I then stated no its tooth 19 and that's what y'all have written down on this form. Finally she stated it was tooth 52 and tooth 19, well because of the oversight the specialist didn't feel comfortable doing my root canal without seeing my teeth x-rays for himself so he took a panoramic x-rays when she had already done a full set. Now I'm being charged $148 for Sandra Smiths incompetence. The icing on the cake is that it's been months and no one has called me to let me know I can get my crown put in, I have not been informed of anything! Horrible Horrible Horrible dentist! Horrible service! Needs to shut down and retire because this clearly isn't for her. To say I'm angry is an understatement. This dentist screws up and won't even make it right, just told the receptionist she isn't writing the bill off. And that's why she's getting this review and I hope everyone reads it and takes their business elsewhere, anywhere. Anyone but her. Trust me, she isn't it!
Jackie Robinson
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June 22, 2023
Dr. Smith is an expert in the profession of dentistry. She is thorough and skilled. You will come out much better than when you went into her office. The best part is that she’s a believer of Jesus Christ.
Gary Tillman
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October 16, 2022
I just erased a scathing review of Dr. Smith and changed my mind.She took me in when I had an emergency and that made me stop writing. However, Everything has changed. I believe that Dr Smith has issues with my race and most of all the fact that I am on disability. When received a large sum of money she was so nice .b but since that has changed she will not call back even after a referral that she directed me to do and when I finally got an appointment she ask me why I got the extraction I said " cause you said so !!! I have always payday bills,but all of a sudden she wants it now.
Thank you Dr., but no thanks
Scott Huffman
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October 08, 2020
I first went to Dr. Smith in November 2019. I was new to the area and had a toothache. At the time I didn't have dental insurance so she did a medicated filling to get me out of pain with the plan for a root canal when my dental insurance went into effect. She was very understanding and willing to work with what was best for my financial situation. I did go back for the root canal and it was a great experience. I had absolutely zero pain from the procedure. She has also done a few fillings for me, and after seeing her for nearly a year, I will say that you can't go wrong with choosing her as your dentist! She explains everything she's doing and shows you why it needed to be done. The hygienists at her office have also been great. Being new to the area, I kind of took a chance by picking a dentist at random, but I couldn't be happier with my choice. Dr. Smith is now my dentist longterm!
A B
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August 26, 2020
Dr. Smith is a fantastic dentist and I recommend her to everyone. Her staff is friendly and helpful, and she is wonderful with a great "bedside manner" and personality. I have been taking my kids to her for over 15 years and hope I can continue to go to her practice for many more.
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This has been the most horrible experience I've ever had at the dentist. This woman clearly doesn't care about her patients and it shows. Dr Smith never sent over my full set of x-rays over to the specialist I had to go to for a root canal, when I got to the specialist, the dentist stated I was there to get tooth 52 worked on and I stated no, I'm here for tooth 19, we went back and forth and finally the specialist called Dr Smith. When he came back in the room he stated again they said tooth 52. So frustrated I stated I would call her. When I called her the receptionist Yolanda stated again that it was tooth 52, I then stated no its tooth 19 and that's what y'all have written down on this form. Finally she stated it was tooth 52 and tooth 19, well because of the oversight the specialist didn't feel comfortable doing my root canal without seeing my teeth x-rays for himself so he took a panoramic x-rays when she had already done a full set. Now I'm being charged $148 for Sandra Smiths incompetence. The icing on the cake is that it's been months and no one has called me to let me know I can get my crown put in, I have not been informed of anything! Horrible Horrible Horrible dentist! Horrible service! Needs to shut down and retire because this clearly isn't for her. To say I'm angry is an understatement. This dentist screws up and won't even make it right, just told the receptionist she isn't writing the bill off. And that's why she's getting this review and I hope everyone reads it and takes their business elsewhere, anywhere. Anyone but her. Trust me, she isn't it!
Dr. Smith is an expert in the profession of dentistry. She is thorough and skilled. You will come out much better than when you went into her office. The best part is that she’s a believer of Jesus Christ.
I just erased a scathing review of Dr. Smith and changed my mind.She took me in when I had an emergency and that made me stop writing. However, Everything has changed. I believe that Dr Smith has issues with my race and most of all the fact that I am on disability. When received a large sum of money she was so nice .b but since that has changed she will not call back even after a referral that she directed me to do and when I finally got an appointment she ask me why I got the extraction I said " cause you said so !!! I have always payday bills,but all of a sudden she wants it now. Thank you Dr., but no thanks
I first went to Dr. Smith in November 2019. I was new to the area and had a toothache. At the time I didn't have dental insurance so she did a medicated filling to get me out of pain with the plan for a root canal when my dental insurance went into effect. She was very understanding and willing to work with what was best for my financial situation. I did go back for the root canal and it was a great experience. I had absolutely zero pain from the procedure. She has also done a few fillings for me, and after seeing her for nearly a year, I will say that you can't go wrong with choosing her as your dentist! She explains everything she's doing and shows you why it needed to be done. The hygienists at her office have also been great. Being new to the area, I kind of took a chance by picking a dentist at random, but I couldn't be happier with my choice. Dr. Smith is now my dentist longterm!
Dr. Smith is a fantastic dentist and I recommend her to everyone. Her staff is friendly and helpful, and she is wonderful with a great "bedside manner" and personality. I have been taking my kids to her for over 15 years and hope I can continue to go to her practice for many more.