Front office staff very unprofessional ! They book appointments back to back and then get upset if clients is anywhere from 0-5 min late and blame it on us… that they have to rush. When all reality? They are just overbooked . They messed up my flipper and also blamed that on me… stating I chose my own color ? Which is also not true it took 6 months to a year just to get another one… then before trying to get a new one , this is what they tried to make me sign. I asked do they make all there clients sign stuff like this and I was told no , I felt very uncomfortable with this situation because why would I sign something that was obviously hand written and no one explained to me why I would be signing this. Horrible experience!
Diego Vega-Nazario
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January 20, 2024
I was scheduled to come in for an appointment that I missed a college class for and I called in the same day before the appointment to let the office know that I was running a few minutes late out of courtesy. I also gave the exact time I was arriving at. The receptionist told me that I was still able to come in and get taken care of. After I arrived at the time I had let the receptionist know I was arriving, she cancelled my appointment and moved it to a later date that is difficult for me to make as I am in school and had missed a college class already. I wouldn’t have driven all the way to the office just to move my appointment to a later date after being told I was being taken care of the same day.
melissa jill
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May 22, 2024
Dr. Owen is so kind and gentle. I get anxiety with anything dental and he is so patient and encouraging!
Sandra St Julien
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February 09, 2023
EVERYONE at this practice are the nicest most professional people I ever had dealt with. I have been going there for 20 years and i moved away but when I came back I asked if I could be a client again and they said yes I travel one hour just to go there. Andriana is the best hygienist ever always makes me comfortable and never hurts me. I recommend this practice to everyone I know. Love them
Marsha Lycan
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May 17, 2022
Dr. Owen is hands down the best dentist I've experienced in my whole life. He CARES about his patients, their comfort and understanding of treatment. He gave a very thorough 'color commentary' to explain his every move as during a procedure to drill out an old filling and replace with new (old had partially fallen out and this was part 1 for crown insertion)
His entire staff is so friendly and pleasant and makes you feel so at home. If you live in the area, you should probably ditch whoever is currently caring for your teeth because they aren't as good as this place!
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Front office staff very unprofessional ! They book appointments back to back and then get upset if clients is anywhere from 0-5 min late and blame it on us… that they have to rush. When all reality? They are just overbooked . They messed up my flipper and also blamed that on me… stating I chose my own color ? Which is also not true it took 6 months to a year just to get another one… then before trying to get a new one , this is what they tried to make me sign. I asked do they make all there clients sign stuff like this and I was told no , I felt very uncomfortable with this situation because why would I sign something that was obviously hand written and no one explained to me why I would be signing this. Horrible experience!
I was scheduled to come in for an appointment that I missed a college class for and I called in the same day before the appointment to let the office know that I was running a few minutes late out of courtesy. I also gave the exact time I was arriving at. The receptionist told me that I was still able to come in and get taken care of. After I arrived at the time I had let the receptionist know I was arriving, she cancelled my appointment and moved it to a later date that is difficult for me to make as I am in school and had missed a college class already. I wouldn’t have driven all the way to the office just to move my appointment to a later date after being told I was being taken care of the same day.
Dr. Owen is so kind and gentle. I get anxiety with anything dental and he is so patient and encouraging!
EVERYONE at this practice are the nicest most professional people I ever had dealt with. I have been going there for 20 years and i moved away but when I came back I asked if I could be a client again and they said yes I travel one hour just to go there. Andriana is the best hygienist ever always makes me comfortable and never hurts me. I recommend this practice to everyone I know. Love them
Dr. Owen is hands down the best dentist I've experienced in my whole life. He CARES about his patients, their comfort and understanding of treatment. He gave a very thorough 'color commentary' to explain his every move as during a procedure to drill out an old filling and replace with new (old had partially fallen out and this was part 1 for crown insertion) His entire staff is so friendly and pleasant and makes you feel so at home. If you live in the area, you should probably ditch whoever is currently caring for your teeth because they aren't as good as this place!