Northeast Orthodontic Associates
12 Wolf Rd, Albany, NY 12205, USAAbout Northeast Orthodontic Associates
Our Address
12 Wolf Rd, Albany, NY 12205, USAFind The BEST Dentist In Your Community & Rate Your Experience!
List you dental practice now for great local exposure. Be sure to check out the Premium listing which gives you better exposure. Be found when your community searches dentist near me…
Our family's experience with Northeast Orthodontics has been outstanding! Her fees are fair and budget friendly. The office staff are warm, friendly, responsive, and very well organized. Dr. Allwood is a consummate professional. She and her staff explain everything to my child in a way that has made him take more responsibility regarding his orthodontic treatment, including improved flossing and brushing! The experience has been phenomenal.
This place only cares about taking on patients who have insurance companies who pay the highest rate!! They don't care about their patients. They are a meat market. Very disappointed!!
Clean, modern office, friendly staff and excellent service from Dr. Allwood. She took the time to explain exactly what was needed.
If I could give zero stars I would. I called to speak to Carol who I initially had my consult to go over financial billing and I was told she was busy by office staff Carrie. She told me she could help me in which she didn't when I asked to please speak to Carol she stated I wouldn't be helped by Carol anyway with the same question I had. I told her okay but I would like to speak to her or leave a message for a call back. She said I wouldn't get a call back. I don't think these office staff realize they are getting paid by patients/ customers money. She was very rude and snotty on the phone I said okay I will not be doing business with the office in which she had the nerve to say when I am ready to call back for treatment they will be happy to help me. I specifically said no business! The doctor and Carol was very nice at my visit but if this is how office staff acts now before service is started I can only imagine how it would be then. No business is bad business in which I will happily go elsewhere.
We LOVE these ladies! Always smiling. Always compassionate. Always so sweet and helpful. I would give more stars if we could!!