If I had the option to give zero stars I would. My 14 year old had an appointment to get one tooth filled and did not want the laughing gas. Before my sons appointment one of the lady’s in the front stated he wouldn’t need the needles, this was when I took him in for a cleaning and was told he needed a fill due to one cavity. Now all of a sudden the day of his appointment I get told that he does need the needles and also laughing gas. Dr. Gross refused to perform the procedure without the laughing gas the day of my child’s appointment. To me it sounded like he just wanted to get paid extra. Instead of allowing my child to feel comfortable and safe, he wanted to fill my child’s lungs up with chemicals that we knew nothing about and not take out the time to educate us on it. I told him I’ve never had the laughing gas and was never turned away due to a dentist not feeling comfortable with performing a procedure of filling my tooth without the laughing gas. No wonder they changed their name and have mostly bad reviews. I would not recommend taking your child here. Dr. Gross only cares about adding on unnecessary things to your bill and has zero interest in what the parent and child wants and does not want.
DO NOT do business with Pippin Dental under any circumstances. I don't care if they offer a good deal or what; do not be tempted. I had my wisdom teeth removed here about 6-8 months ago. That all went fine and dandy, I healed up perfectly. My issue is not with their dentists. They quoted us about $700 to perform the operation. After the fact, it turns out that insurance didn't pay out what they thought they would, so we owed another $500 bucks (and we paid for everything). Fast forward to today, and I now magically have 2 (two!) accounts in collections for over $200 under - who guessed it? - Pippin Dental. We paid everything they billed us off, and we have the paperwork to prove it. The people who work at Pippin Dental should be ashamed of their employer.
If i could put no stars i most defiantly would. Took my 2 year old here was told she had 9 cavities and needed crowns on her teeth. Took her to another dentist for a second opinion and was told she has 3 with enamel coming off but that they werent anything that would need a filling let alone crowns. Also was told that they would not send her referral paperwork or xrays to another dentist and i could only obtain her xrays to my personal email. To top it all off, the night after her appointment my daughter is now running a high temp and throat is red and has bumps. How ironic! Would not recommend this place to anyone. wish i would have taken time to read reviews before sending my children here. its quite obvious what kind of facility this place is.
I would give 0 stars if I could. Definitely don’t recommend letting your kids come here.
If I could give less than one star I would. I called in and told them we have been to two recent dental visits and my son needs a filling asap. We scheduled an appointment and my husband arrived and nobody was there. Lights on/ nobody in the office even though it was 9:30am and should be open. We got no notice of this at all! What a waste of our time off work after we have already taken two useless days off this month!!
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