Mid TN Dentistry – Cedar Grove

741 President Pl #120, Smyrna, TN 37167, USA

About Mid TN Dentistry – Cedar Grove

4.8 / 5

from reviews

    Ryan Small
    -
    July 23, 2022

    Please avoid this dentistry at all costs! I had an appointment scheduled to get a cleaning and they told me they don't do cleanings on first time patients on the 1st visit and that I would have to make another appointment separate from this "consultation" which was almost a 2 hour long appointment. In addition to this, they refused to do a regular teeth cleaning for me because they wanted me to pay over $600 for a deep cleaning. I told them I did not want that and wanted a regular cleaning and they said they would not do it because it was "unethical". What a SCAM! So I told them unless I pay over $600 for this deep cleaning you won't do a regular one and they said yes. This is the biggest joke I have ever heard! I was so disappointed in this office and they obviously only want to rip off their patients. PLEASE PLEASE PLEASE do not use this dental office or any of the Mid TN offices. You will save yourself so much time and money in the long run!

    Anonymous
    -
    November 02, 2021

    Really nice people work here, and they make sure you're well taken care of.

    Nicole
    -
    May 26, 2022

    Super nice and really helpful. It was my first time going there and even though the dentist isn’t the most fun place to go they still did a great job at cleaning my teeth and fixing other problems I didn’t realize I had. They also give oral cancer screenings which I never had done before at my other dentistries

    Shearae Simpson
    -
    August 10, 2021

    My best dental experience ever. Probably found my dental home 😊😊😊

    Tim Thomson
    -
    June 17, 2021

    I wouldn’t recommend this place to anyone. 09/20, I received crowns on my two front teeth. 2,000.00 up front. I was very satisfied. 04/21, L front crown broke due to my bite. They said it was under warranty, not my fault. After 7 + weeks in a temporary crown, 3 attempts to match my R tooth, even driving to the lab in Nashville, I received a tooth that was bulky (requiring so much contouring I wondered why they even used a lab) and doesn’t match. Not to mention driving to the office twice only to be told the crown wasn’t in. Ana told us both times it was there. She also lied about the substitute dentist being aware of my case, no worries about yet another dentist placing my crown. Even though, initially, I was told that whichever dentist prepped it, had to place it. Another lie. She also said they slotted enough time for visits. Lie. This has been a horrible experience. Not only am I out 2 grand, I’m very dissatisfied. I was promised after the second time getting a crown that did not match, that I would get both front teeth crowned again to ensure matching (as the lab recommended), yet found out today that wasn’t going to happen. I was told the crowns were still under warranty. Two thousand dollars is a lot of money for a tooth that doesn’t fit or match. I’ve never seen such poor work ethics or such a rude, inexperienced, unprofessional clerical staff. Oh, Matt Steward, director of operations told my husband he was the man to talk to, but hung up on him and then wouldn’t answer when my husband called back. Over 40 dentist offices owned by this company. The CEO, Fred Ward was called and wouldn’t even respond. I trusted the dentists at their word. With three dentists involved, there was no continuity of care.

    Mid TN Dentistry – Cedar Grove

    Our Address

    741 President Pl #120, Smyrna, TN 37167, USA

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