10/10 recommend this dentistry! As soon as I walked in I was greeted by Brittany and Heather who were so polite! Dr.Smith is the doctor I saw and she recommended I need a general cleaning and 2 crowns and explained everything thoroughly and made me feel comfortable about getting my treatment done. Julie the hygienist was amazing! Dr. Smith also did the crowns same day and was very comforting and very knowledgeable and explained everything she was doing, her assistant Cameron kept checking on me as well and making sure I was ok! Wonderful experience will be bringing my entire family to make this our permanent dentistry home!
Great experience. My 6 year old needed two baby teeth removed and Dr. Judge made him feel very comfortable during his procedure.
I had an AMAZING experience here today. It was my first time at a dental office in Tennessee, and I was a little nervous, but the entire staff was so kind and welcoming that I instantly felt at home. I had to have a lot of work done, and I was worried I wouldn't be able to afford it, but they really went out of their way to make the cost fit into my budget. I know its important to take care of my teeth, but I was so worried about the cost. I am truly impressed with this dental office, thus the five stars!
Cool Springs Modern Dentistry is running a scam. My son just recently relocated to Franklin, TN and needed to find a dentist in the area. He made an appointment with Cool Springs Modern Dentistry to have his teeth clean and the appointment was made for him to see Dr. Tuner Reid. Dr. Reid immediately advised him that his wisdom teeth needed to be extracted immediately. He explained to him that they were not bothering him and being that he just started a new job he was not prepared to have them extracted immediately. Dr. Turner stated that he wouldn’t advise him to wait and informed him that the procedure would all take place in his office and there was no need to refer him to an oral surgeon because it would be the same and would make no difference. He stated that they are contracted with Dr. Corey Paulino who is a traveling oral surgeon. The procedure was scheduled for June 27, 2022 and soon as he arrived he signed a form stating that he was aware that Dr. Corey Paulino was a traveling oral surgeon. The form didn’t state that the office is not equipped the same as an oral surgeon’s office and they do not have the same monitoring machines and that they are not guaranteeing they can put him to sleep or keep him asleep doing the procedure. Shortly after the procedure began he was lightly asleep but feeling everything that was happening. The nurse pushed more anesthesia but again he was still awake and feeling everything. After the two right side wisdom teeth were extracted he sat up and was waving his hands trying to let them know he was awake and feeling everything. Dr. Paulino stopped the procedure and had his nurse come to inform me, not him his nurse that they had to stop the procedure because he was being combated and they feared for their safety. The nurse told me they are going to have to refer him to an oral surgeon who is better equipped to keep him asleep. He was sent out of there traumatize with no gauge and no ice pack and no referral. Meanwhile, he was only refunded less than 30% when only 2 of the 4 teeth were extracted with no anesthesia.
IF YOU ARE THINKING OF GETTING WISDOM TEETH REMOVED DON’T GO HERE!!!!! This is the first dentist I enrolled with since I moved to Franklin,TN thought it would be convenient as it was closely located to me. Went in for a cleaning and was immediately told by my dentist Turner Reid that we need to extract all four of my wisdom teeth and schedule this today but never referred me to a oral surgery. (Sketchy sign #1). Then I was told “our” oral surgeon is only in on Mondays which I later found out is because he is a “travel surgeon”. Comes to find out they paid a travel surgeon named Corey Paulino. I highly recommend never letting Corey operate on you! This Dentist office is not equipped to do any type of oral surgery. I WOKE UP IN THE MIDDLE OF MY SURGERY and was yelling at them to STOP IM AWAKE, STOP and then proceeded to tell me that I was being combatted and they were scared for their safety while they were the ones performing surgery on me? I’m literally waking up in the middle of a surgery, of course I’m scared. Neither Corey Paulino or my dentist, Turner Reid spoke with me or my mom after the surgery. NEVER EVEN CALLED AFTERWARDS. It was all just a set up to avoid having to send me to an ORAL SURGERON that is equipped with the right anesthesia and doctors that know what they are doing. IF YOU ARE NOT EQUIPPED TO DO THE JOB THEN DON’T DO THE JOB. My surgery was on a dentist cleaning chair. DON’T GO HERE!!!!!
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