These guys are great. I’ve gone to the Downtown Crossing location a few times now and they’ve just been the best. Made an appointment day of to get my wisdom teeth out and Dr. Chang absolutely nailed it. Go here for all your dental needs!
I really like Boston Dental because it's located in downtown which is very convenient for me. I'm very impressed with the high tech stuff they use to look at your teeth so you definitely can see them in high definition. And most of all, everyone that I interacted with during my visit was super friendly!
The dentists and the hygienists are nice enough. However, I did notice that every time I went in for a cleaning, they were advocating for a filling, or a replacement filling. The last time I went in, they wanted to replace one and fill two. At some point, this started to feel a bit suspect and I got a second opinion from a family friend who's a dentist and was not profiting off me - she took a look for free, and knew that I'd be seeing someone else for any necessary work. She told me that what Boston Dental was recommending wasn't incorrect, but it was VERY aggressive and unnecessary. Coupled with the fact that dentists get their money from fillings and can even have a filling quota, I put the pieces together. I also had a whitening experience here that was unlike others that I know. In fact, I found out that while other dentists provide teeth/gum numbing gel (which you pay for when you buy the Zoom whitening kit - look it up!), Boston Dental is, for whatever, reason, not providing that gel that you've technically bought. I was in agony for two days. I understand that it's competitive to practice in Boston, but I do think that this practice puts money above customer experience, and that's not what I'm looking for. If you're looking for a simple cleaning, it's fine, but I'd get a second opinion about anything you feel unsure about.
Dr. Laura Simon did a great job with astounding precision and care. Mike, the financial specialist, had a firm grip and understanding on every detail. It was a pleasure working with the wonderful people in Boston Dental.
Love Boston Dental. It’s always clean, the staff is professional, and I always get the best care. Just had my bi-annual cleaning with Juan, and he was great. When the dentist came by to check my teeth, she mentioned some slight gum recession, and Juan took the time to take pics and show me what she was talking about. He also explained what I can do to prevent any further recession. I always recommend this place to anyone look for a great dentist!
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