Aspen Dental

4960 O St, Lincoln, NE 68510, USA

About Aspen Dental

3.7 / 5

from reviews

    Ruth Mc
    -
    July 25, 2022

    First time with them. Had 2 cavities and had to return to get filed down to correct my bite after all that numbing med. Both are sensitive and now it appears one filing has completely come out and I can't even close my bite. Not going back. For all that money should have been done right the first time!

    laura kreger
    -
    August 09, 2022

    Super friendly staff. Great atmosphere. And they gave me a pretty awesome goodie bag.

    Linda Gale
    -
    September 08, 2020

    Friends people

    Alexa Roper
    -
    August 06, 2022

    Went for the free exam when I was between insurance companies, everything went fine aside from my appointment being at 8 and them telling me to come 15 mins early but they don’t even unlock their doors until 8 so I looked like a fool trying to walk in before 8. They gave me an estimate for everything I needed done, which was a lot, and I was shocked. Over $6,000. I started with a cleaning while I waited for my new insurance to kick in. Everything went fine and they scheduled me for the second part of my cleaning 2 weeks later for a 12:15. I even have the reminder card for proof. Fast forward 2 weeks and I show up early and sit in my car until it gets closer to 12:15. They call me at 12:07 saying my appt was at 12 and asking where I was. I told them I was in the parking lot and that my reminder card said 12:15. Whatever, not a big deal. I go in for the second part of my cleaning and it went fine. I had my new insurance at this point and the adjusted estimate for all the work I needed done was a little over $2,000. I told the hygienist that I would be going back to my normal dentist for a second opinion and asked them to email records. They didn’t know how to do that so they printed everything off and gave it to me which was fine. I went to my normal dentist yesterday and the discrepancies between Aspen’s treatment plan and his were staggering. Aspen wanted to put crowns on 3 teeth that apparently do not need crowns. They also completely missed a major cavity in a back molar that is threatening pulp exposure. Everything else is minor and my new bill is nowhere near what Aspen was trying to get me to pay. The hygienist at Aspen was really nice and not pushy which I appreciated. My only other observation was that the front desk girl was very cold and seemed like she didn’t want to be there or interact with clients. I’m not trying to be a Karen here, all I’m saying is a smile and a “Hello” go a long way in customer service. So yeah I don’t really recommend Aspen, but my experience wasn’t god awful.

    Janet Hansen
    -
    July 22, 2022

    We had a very good experience. Everyone was very kind and explained everything they were doing and included us in the plan of action. We got a prompt appointment and addressed all of our concerns.

    Aspen Dental

    Our Address

    4960 O St, Lincoln, NE 68510, USA

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